CK
We are seeking an experienced Senior Manager, Debit Card Disputes & Reg E Compliance. In this role you will build and manage a high-performing team of specialists handling a significant volume of debit card and ACH disputes while ensuring full compliance with Regulation E and other relevant banking regulations. You will oversee the day to day operational processes for our disputes team. Including ensuring that our program remains compliant with regulations related to disclosures, error resolution, unauthorized transfers, and transaction limitations. Demonstrated leadership experience and in-depth knowledge of debit card dispute processing, Regulation E, and Visa core rules required.
What you'll do:
• Expertise
• Oversee and ensure adherence to Regulation E requirements and timelines
• Stay current with changes to Regulation E, industry best practices, and other regulatory changes that may impact disputes.
• Build / Manage Team
• Build, develop, and lead a team of dispute resolution sp ...