Remote Zendesk Jobs

ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Customer Support! Do you have Customer Support background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs are available now and more are on the horizon. Project Ho ...

Job Summary The Elite Job is seeking a dedicated and empathetic Remote Customer Chat Support Specialist to join our growing team focused on e-commerce store customer service. In this role, you will be the frontline support for customers shopping online, providing timely, accurate, and friendly assistance via live chat. You will help resolve inquiries, troubleshoot order issues, and enhance the overall customer experience, contributing directly to customer satisfaction and retention. This remote position offers flexibility while requiring a proactive attitude and excellent communication skills. Key Responsibilities • * Respond promptly and professionally to customer inquiries via live chat across multiple e-commerce platforms. • * Provide accurate information regarding product details, order status, shipping, returns, and policies. • * Troubleshoot and resolve customer issues efficiently, escalating complex cases when necessary. • * Maintain thorough and precise records of customer ...

📝 Job Summary Progressive Technology is seeking a dedicated and detail-oriented Payment & Order Support Specialist to join our remote customer operations team. In this role, you will be the first point of contact for customers with questions or issues regarding payment processing, order tracking, refunds, and related support services. Your ability to resolve queries quickly and professionally will directly impact customer satisfaction and retention. ✅ Key Responsibilities • * Respond promptly to customer inquiries via email, chat, and ticketing systems. • * Assist customers in resolving payment-related issues, including failed transactions, payment confirmations, refunds, and billing queries. • * Support customers with order-related requests such as status updates, cancellations, returns, or delivery concerns. • * Investigate and resolve disputes by coordinating with internal finance and logistics teams. • * Maintain accurate and detailed records of customer interactions and reso ...

Job Summary The Elite Job is hiring dedicated and customer-focused individuals to join our growing E-commerce Support Team. This fully remote position is ideal for Indonesian-based professionals who are passionate about digital commerce, customer service, and online retail operations. As a Remote E-commerce Support Specialist, you will play a crucial role in ensuring a smooth shopping experience for our customers by assisting with order processing, product inquiries, returns, and platform navigation. Key Responsibilities • * Handle inbound customer inquiries via chat, email, and social media platforms related to e-commerce purchases, accounts, and product information. • * Resolve customer concerns, complaints, and escalations with empathy and professionalism. • * Collaborate with internal teams including logistics, inventory, and technical support to resolve issues promptly. • * Assist in order tracking, returns, refunds, and cancellation requests. • * Maintain accurate records o ...

In order to apply PLEASE TAKE THE ASSESSMENT, to APLLY please use the link below. FragranceX.com, founded in 2001 is a three-time award winner of the Inc5000 fastest growing companies in the USA and is located in Hauppauge, Long Island. Millions of customers worldwide know, love, and trust us for over 14,000 brand name authentic fragrances. If you are looking for a fast-paced, successful, growing company to be a part of then this is the place for you! Customer Service Associate This is a full-time, remote job, work from home, from anywhere! We are looking for an energetic, upbeat, and professional Customer Service Associates to join our growing team. This important contributor will play a critical role in the interaction between FragranceX.com and its current and prospective customers and must have a customer-first mindset. Success is measured through several different metrics that capture customer satisfaction, product knowledge, professionalism, and the ability to be nimble and n ...

About InTouchLink: We are a hard-working and fun-loving team that is passionate about enhancing the lives of seniors and their families through our innovative communication and engagement platform. We work directly with community staff with a mission to create a seamless experience that connects communities, fosters engagement, and empowers communities to be the best versions of themselves. As a growing startup, we value a collaborative and supportive environment where creativity and teamwork thrive. Each of our team members is a highly valued pillar of the organization, and we're looking for our newest addition as we grow! Position Summary: We are seeking a dynamic and personable Training and Client Support Specialist to join our dedicated team. As the front-facing contact for our customers, you will play a vital role in ensuring client satisfaction by assisting with inquiries, troubleshooting issues, and providing training on our platform. This is an exciting opportunity for someo ...

IHCL and its subsidiaries bring together a group of brands and businesses that offer a fusion of warm Indian hospitality and world-class service. These include Taj – the iconic brand for the most discerning travellers, and ranked as ‘World’s Strongest Hotel Brand’ and ‘India’s Strongest Brand’ across sectors as per Brand Finance Hotels 50 and India 100 reports 2024 respectively; Sele Qtions, a named collection of handpicked, storied hotels; Vivanta, a chain of contemporary upscale hotels that celebrate joie de vivre; Ginger, a brand that is revolutionizing the lean-luxe segment, and amã Stays & Trails, a charming portfolio of private bungalows and villas set in picturesque locales. Role Summary: We are seeking an experienced and strategic Corporate Director – E-Commerce Product & Support to lead the digital product roadmap and support operations across multiple hotel brands within our global hospitality portfolio. This role demands a deep understanding of e-commerce platforms, content ...

Job Description Location: Bangalore Description: Our Managed Services team supports customers with subscription services on an ongoing basis, helping them to adopt, expand, optimize and maintain their use of Zendesk products as their own businesses grow and evolve. We function as an extension of their teams, consulting on design and configuration best practices, as well as offering the hands-on support they need to make their vision a reality. Configuration Specialists are responsible for configuring Zendesk solutions and consulting on configuration best practices for our global portfolio of managed services customers. You will analyze current state configurations to recommend optimizations, investigate configuration options for solving customer requests, and complete configuration updates on customers’ behalf in production environments, consult on standard methodology strategies, and offer hands-on assistance wherever required. You will collaborate with our global team of Managed Serv ...

ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Customer Support! Do you have Customer Support background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects...then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in. Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs are available now and more are on the horizon. Project Hou ...

This a Full Remote job, the offer is available from: Latin America Quer trabalhar em uma empresa que gera impacto em todo o mercado e está em constante evolução? Somos a RD Station, líder em soluções de tecnologia para marketing e vendas no Brasil. Atualmente, somamos mais de 50.000 clientes, em 40 países. Nossa missão é impulsionar os negócios das pequenas e médias empresas, apresentando as melhores soluções para o seu crescimento. Por aqui, somos Customer First e acreditamos na evolução contínua, junto aos (as) nossos (as) parceiros (as) e clientes. Como alcançamos tudo isso? Através do nosso A-team, composto por mais de 1.500 pessoas colaboradoras em nosso grupo, capaz de oferecer soluções, produtos e educar o mercado, impactando o ecossistema e empoderando heróis e heroínas, que fazem a economia crescer. Nosso jeito RD Station de ser: 💡 Transformamos ideias em realidade em uma empresa com crescimento acelerado e em constante evolução. Valorizamos a proatividade e a inovação, ...