Remote Zendesk Jobs

We are currently seeking experienced E-commerce Customer Support Agents with strong communication skills and a proven background in phone, email, and chat support. The ideal candidate will be capable of providing professional, efficient, and compassionate assistance to customers seeking information or support with their orders. We welcome applications from qualified individuals worldwide. Key Responsibilities: • Handle customer inquiries via phone, email, and chat • Manage returns through platforms such as Loop Returns • Process customer orders accurately and efficiently • Assist customers and provide effective solutions to their concerns • Record call outcomes and customer interactions clearly and accurately • Manage member accounts and support requests • Collaborate with team members via Slack • Report directly to the immediate supervisor • Focus on resolving major ticket issues (e.g., shipping delays and subscription concerns) to reduce volume Qualifications: • Minimum of 3 years ...

This a Full Remote job, the offer is available from: Europe, Germany Für unser wachsendes Customer Support Team suchen wir einen E-Commerce Consultant (m/w/d), der unser Experte für alle Themen rund um Online Shops und Marktplätze ist. In dieser Rolle wirst du Teil unseres E-Commerce Support Squads. Im Bereich der Anbindungen an Drittsysteme wie Shops, Marktplätze und andere Lösungen von Dienstleistern unterstützt unser Customer Support Team nicht nur unsere Xentral-Kunden, sondern ist auch ein wertvoller Bestandteil innerhalb des Unternehmens. Das Team fungiert als Bindeglied zwischen Produkt / Engineering und allen anderen customer facing Teams. Du übernimmst eine führende Rolle bei der Gestaltung unseres Produktes, indem du eng mit unserem Produktteam bei allen Themen rund um E-Commerce zusammenarbeitest. Deine Aufgaben: • Du arbeitest dich intensiv in unsere Software ein und entwickelst praktische Lösungen und Workarounds, um unsere Kunden bestmöglichst zu unterstützen. Du leiste ...

• responsive-image-container { width: 100%; /* Full width of the container */ max-width: 1400px; /* Max width on desktop */ margin: auto; /* Centering the image container */ } .responsive-image { width: 100%; /* Make image responsive to the container width */ height: auto; /* Maintain aspect ratio */ } • Horaire du jeudi au lundi, entre 4pm et 12am, à distance. • Salaire selon expérience, entre 40 000$ et 46 000$ par année. • Tu dois être résident·e du Québec pour postuler à ce poste. ENTREPRISE JALF est une plateforme sociale de rencontre dédiée aux fantasmes, pour couples et célibataires. Pionnier québécois des rencontres en ligne pour couples et célibataires depuis 20 ans, nous facilitons les échanges, les rencontres et le plaisir, en connectant près de 4 millions d’adultes à travers le monde sous une même plateforme. Fondée sur la conviction que les désirs sont uniques et évolutifs, notre plateforme offre une multitude d’options pour explorer sa sexualité sous toutes ses formes ...

Cryptio Cryptio is an enterprise-grade crypto back-office platform. Our software helps financial institutions, corporates and crypto-native companies navigate the fragmented digital-asset landscape with confidence. We have raised $26m to date and are backed by tier-1 crypto and non crypto investors: Point Nine, 1kx, BlueYard, Tim Draper, Alven and Ledger Cathay. Some of our clients include top institutions like Circle, Uniswap or the Government of El Salvador. We're tackling one of the biggest challenges in crypto right now - building the infrastructure to help institutional adoption. And we're playing to win. About the role Cryptio is looking for an enthusiastic crypto native graduate to join our Customer Operations team as a Customer Support Executive. This is a great opportunity to develop your career in an early stage Customer Operations function at a fast paced start-up. Alongside delighting our customers day in, day out, you’ll have the ability to build out and inform proce ...

URGENT: Customer Service Virtual Assistant (E-commerce or Gorgias experience is required) Application Deadline: 31 May 2025 Department: Operations Employment Type: Part Time Location: Manila Compensation: $3.00 - $4.00 / hour Description • Respond to customer emails and messages with professionalism and empathy using our helpdesk platform (e.g., Gorgias or similar). • Handle common e-commerce inquiries such as order status, returns, exchanges, product questions, and troubleshooting. • Escalate complex concerns to internal team members and follow up to ensure resolution. • Monitor and respond to customer comments and direct messages on social platforms (primarily Facebook and Instagram). • Tag, route, or escalate inquiries requiring more technical support or action. • Keep track of common inquiries and report patterns or frequent issues. • Support light back-end tasks related to order fulfillment, returns, and FAQs. • Assist in compiling weekly customer service performance feedbac ...

ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Customer Support! Do you have Customer Support background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs are available now and more are on the horizon. Project Ho ...

ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Customer Support! Do you have Customer Support background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects??then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that??s where we come in. Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client??s product or services. Project gigs are available now and more are on the horizon. Project ...

May 01, 2025 - GoCardless is hiring a remote Customer Operations Representative. 💸 Salary: £26208 - £32400. 📍Location: UK. About Us at GoCardless GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK, with additional offices in Australia, France, Ireland, Latvia and the United States. At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra supp ...