Remote Jobs at Tiktok

About the position The position involves developing advanced Natural Language Processing (NLP) and Machine Learning (ML) algorithms to enhance user experience on TikTok's e-commerce platform. The role focuses on creating AI-driven customer service solutions and improving service quality for merchants, ensuring a fair and thriving ecosystem for users. Responsibilities • Building next-generation AI customer services using LLMs within the TikTok e-commerce ecosystem to better serve our customers. , • Collaborating with product managers, data scientists, and the product strategy & operation team to define product strategies and features. , • Applying LLMs for a variety of multilingual and multimodal scenarios of e-commerce business. , • Establishing a generative-based AI chatbot capable of resolving post-sale issues and achieving pre-sale interactive consultations. , • Generating text, including product titles and descriptions, dialogue summaries, and auto-replies for emails and tickets. ...

About the position TikTok is the leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. U.S. Data Security (USDS) is a subsidiary of TikTok in the U.S., created to enhance focus and governance on our data protection policies and content assurance protocols to keep U.S. users safe. Our commitment is to provide oversight and protection of the TikTok platform and U.S. user data, allowing millions of Americans to use TikTok for learning, earning, self-expression, and entertainment. The teams within USDS span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions, and more, delivering on this commitment daily. The TikTok Web Ads and Open-loop E-commerce team is dedicated to technical excellence and holds a strong advertiser focus. We collaborate with advertisers from various verticals, including E-commerce, Retail, and Travel, to make TikTok an essential growth channel for businesses of all sizes and ...