Remote Zendesk Jobs

ModSquad has partnered with a prominent higher education client that supplies educational products, services, and solutions to colleges and universities nationwide. This fully remote position offers you the chance to join our team, where you’ll respond to customer inquiries through phone calls, emails, chats, and SMS messages. Hours of Operation: Monday - Sunday: 4 AM - 7 PM PT Commitment: Self-schedule 15 hours per week. 60-day commitment (as needed) What are we looking for? • Candidates with strong customer support experience. • Candidates with moderate technical knowledge and basic trouble-shooting skills. • Candidates who are personal, and are able to embody 'the spirit' of the College / University • Candidates who pay attention to the details and can multitask between applications with ease. • Zendesk experience is a huge plus! • Workspace Requirements • Dedicated laptop or desktop computer with Windows 10 or above • 16 GB RAM • Internet speed: 50+ MBPS ...

ModSquad has partnered with a prominent higher education client that supplies educational products, services, and solutions to colleges and universities nationwide. This fully remote position offers you the chance to join our team, where you’ll respond to customer inquiries through phone calls, emails, chats, and SMS messages. Hours of Operation: Monday - Sunday: 4 AM - 7 PM PT Commitment: Self-schedule 15 hours per week. 60-day commitment (as needed) What are we looking for? • Candidates with strong customer support experience. • Candidates with moderate technical knowledge and basic trouble-shooting skills. • Candidates who are personal, and are able to embody 'the spirit' of the College / University • Candidates who pay attention to the details and can multitask between applications with ease. • Zendesk experience is a huge plus! • Workspace Requirements • Dedicated laptop or desktop computer with Windows 10 or above • 16 GB RAM • Internet speed: 50+ MBPS ...

ModSquad has partnered with a prominent higher education client that supplies educational products, services, and solutions to colleges and universities nationwide. This fully remote position offers you the chance to join our team, where you’ll respond to customer inquiries through phone calls, emails, chats, and SMS messages. Hours of Operation: Monday - Sunday: 4 AM - 7 PM PT Commitment: Self-schedule 15 hours per week. 60-day commitment (as needed) What are we looking for? • Candidates with strong customer support experience. • Candidates with moderate technical knowledge and basic trouble-shooting skills. • Candidates who are personal, and are able to embody 'the spirit' of the College / University • Candidates who pay attention to the details and can multitask between applications with ease. • Zendesk experience is a huge plus! • Workspace Requirements • Dedicated laptop or desktop computer with Windows 10 or above • 16 GB RAM • Internet speed: 50+ MBPS ...

ModSquad has partnered with a prominent higher education client that supplies educational products, services, and solutions to colleges and universities nationwide. This fully remote position offers you the chance to join our team, where you’ll respond to customer inquiries through phone calls, emails, chats, and SMS messages. Hours of Operation: Monday - Sunday: 4 AM - 7 PM PT Commitment: Self-schedule 15 hours per week. 60-day commitment (as needed) What are we looking for? • Candidates with strong customer support experience. • Candidates with moderate technical knowledge and basic trouble-shooting skills. • Candidates who are personal, and are able to embody 'the spirit' of the College / University • Candidates who pay attention to the details and can multitask between applications with ease. • Zendesk experience is a huge plus! • Workspace Requirements • Dedicated laptop or desktop computer with Windows 10 or above • 16 GB RAM • Internet speed: 50+ MBPS ...

Web Applications Support Analyst (fully remote) - Linux, SQL, ServiceNow, ITIL. Fully remote position The Company & role: Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency. As the Technical IT Product Support specialist, providing remote support, maintaining & monitoring solutions and supporting Live Applications, escalating/handing over to the internal DevOps and Development teams, if required. Please Note: The role will be working a 6am to 6pm shift, operating on a "4 on, 4 off" basis, as the team provides 24/7, year-round coverage for their clients. Each working period consists of four shifts of 12 hours, followed by a break of four shifts. • Applicants MUST HAVE 2-3+ years of supporting Web Applications (SaaS, bespoke development etc), it is ...

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab. An overview of this role The Billing Operations Team at GitLab form part of the Revenue Accounting Group and are responsible for the Global Billing Operations within the order to cash process. What You’ll Do • Approve, adjust, or reject opportunities according to guidelines, and provide guidance to Sales Operations, Revenue Accounting, and Accounts Receivable teams • Serve a ...

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab. An overview of this role The Billing Operations Team at GitLab form part of the Revenue Accounting Group and are responsible for the Global Billing Operations within the order to cash process. What You’ll Do • Approve, adjust, or reject opportunities according to guidelines, and provide guidance to Sales Operations, Revenue Accounting, and Accounts Receivable teams • Serve a ...

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab. An overview of this role The Billing Operations Team at GitLab form part of the Revenue Accounting Group and are responsible for the Global Billing Operations within the order to cash process. What You’ll Do • Approve, adjust, or reject opportunities according to guidelines, and provide guidance to Sales Operations, Revenue Accounting, and Accounts Receivable teams • Serve a ...

The Elite Job is a leading provider of remote work opportunities, dedicated to fostering a dynamic and inclusive virtual workspace. We pride ourselves on offering exceptional customer support services across various industries, ensuring seamless communication between businesses and their clientele. Job Title: Work From Home Chat Support Agent Job Summary: As a Work From Home Chat Support Agent at The Elite Job, you will play a crucial role in delivering unparalleled customer service experiences through online chat platforms. You will engage with customers, address inquiries, provide solutions, and uphold the highest standards of professionalism and efficiency. Key Responsibilities: • * Respond promptly to customer inquiries via chat, email, or other online platforms. • * Identify and assess customer needs to achieve satisfaction. • * Troubleshoot customer issues and provide appropriate solutions or escalate as necessary. • * Maintain thorough and accurate records of customer ...

Unisciti a Navan nell'alimentare le connessioni in persona con innovazione incessante In Navan, la nostra missione è rendere il viaggio senza interruzioni ed empatico, affinché i viaggiatori possano concentrarsi sul "esserci", non sul "come arrivarci". Il nostro team di Travel Experience è al centro di questa missione! Come membro chiave del nostro team di Travel Experience in rapida crescita, supporterai direttamente le esigenze di viaggio dei nostri utenti. Ti assumerai la responsabilità della soddisfazione del cliente risolvendo i problemi, comunicando in modo efficace e collaborando con i team interni per rimuovere eventuali ostacoli per i viaggiatori, il tutto offrendo un'esperienza eccezionale. Essendo in prima linea, fornirai feedback preziosi ai nostri team di prodotto, design e ingegneria per migliorare le nostre piattaforme rivolte ai clienti e interne. Questo ruolo entusiasmante ti consente di avere un impatto diretto sulle operazioni quotidiane, sull'esperienza dei... ...