Remote Dropshipping Jobs

We are currently seeking experienced E-commerce Customer Support Agents with strong communication skills and a proven background in phone, email, and chat support. The ideal candidate will be capable of providing professional, efficient, and compassionate assistance to customers seeking information or support with their orders. We welcome applications from qualified individuals worldwide. Key Responsibilities: • Handle customer inquiries via phone, email, and chat • Manage returns through platforms such as Loop Returns • Process customer orders accurately and efficiently • Assist customers and provide effective solutions to their concerns • Record call outcomes and customer interactions clearly and accurately • Manage member accounts and support requests • Collaborate with team members via Slack • Report directly to the immediate supervisor • Focus on resolving major ticket issues (e.g., shipping delays and subscription concerns) to reduce volume Qualifications: • Minimum of 3 years ...

About Exemplar Project Group EPG is a multi-project company with SWAVE Market & Payment SaaS delivery in Nigeria. SWAVE is a unified marketplace and payment platform revolutionizing how individuals and businesses engage in buying, selling, and digital payments. With a mission to make trade and financial inclusion seamless, transparent, and borderless across Africa, we are building a digital ecosystem that integrates everyday transactions, remittance, and digital wallet solutions—all powered by trust and innovation. Job Summary We are seeking smart, driven, and entrepreneurial individuals to join our team as Field Marketers & E-Commerce Store Managers. In this role, you will identify, onboard, and manage vendors across your location and beyond. You will also serve as the key support and sales driver for the vendors you manage on the SWAVE Marketplace. This is a performance-based role with commission earnings on every successful sale driven through the SWAVE Market under your manage ...

We are looking for an experienced and highly motivated Customer Service Specialist to join our team for weekend shifts (Friday to Sunday). Our store operates in the dropshipping e-commerce space, and we expect a high level of professionalism, independence, and critical thinking. Key Responsibilities: - Handle customer inquiries via Reamaze (live chat and email). - Create and manage draft orders inside Shopify. - Track and update customer service KPIs using Google Sheets. - Communicate directly with suppliers to follow up on orders and prevent shipping delays. - Use ParcelPanel to monitor tracking information and keep customers proactively informed. - Manage returns, refunds, and escalations independently and professionally. - Collaborate with the team through Slack. - Leverage ChatGPT to improve responses, templates, and workflow efficiency. - Spot customer service trends and suggest improvements. Requirements: - Previous experience in dropshipping customer service (mandat ...

We are looking for an experienced and highly motivated Customer Service Specialist to join our team for weekend shifts (Friday to Sunday). Our store operates in the dropshipping e-commerce space, and we expect a high level of professionalism, independence, and critical thinking. Key Responsibilities: - Handle customer inquiries via Reamaze (live chat and email). - Create and manage draft orders inside Shopify. - Track and update customer service KPIs using Google Sheets. - Communicate directly with suppliers to follow up on orders and prevent shipping delays. - Use ParcelPanel to monitor tracking information and keep customers proactively informed. - Manage returns, refunds, and escalations independently and professionally. - Collaborate with the team through Slack. - Leverage ChatGPT to improve responses, templates, and workflow efficiency. - Spot customer service trends and suggest improvements. Requirements: - Previous experience in dropshipping customer service (mandat ...

We are seeking experienced U.S.-based E-commerce Subject Matter Experts (SMEs) to support a short-term educational project for one of our U.S.-based clients. The role involves content review, screencast demo creation, and potentially on-camera instruction. You'll play a vital role in delivering high-quality, accurate, and engaging learning content for aspiring Digital marketing professionals. Job Title: Adjunct Professor – E-Commerce (Remote, U.S. Only) Location: Remote (United States only) Job Type: Short-term Contract Compensation: $30–$35/hour Expected Weekly Availability: Up to 40 hours/week About the Role We are seeking experienced, U.S.-based E-Commerce Subject Matter Experts (SMEs) to support a short-term educational project for a U.S.-based client. The role involves reviewing content, creating screencast demonstrations, and potentially appearing in on-camera instructional videos. You will help develop high-quality, practical, and engaging learning content for aspiring e-comm ...

We are seeking a part-time (20 hours per week) freelance contractor to work with one of our clients as an Automation Specialist. In this role, you will be responsible for automating order processing, fulfillment workflows, and product returns within CJ Dropshipping. You will play a key role in streamlining backend operations, reducing manual work, and improving the customer fulfillment experience. Familiarity with automating custom packaging processes is a plus. The ideal candidate is highly organized, proactive, and experienced in dropshipping automation. Availability to work in alignment with EST hours is required. About the work • Set up and manage order and fulfillment automation within CJ Dropshipping. • Automate workflows for product returns and exchanges. • Explore opportunities to automate custom packaging solutions through CJ Dropshipping. • Identify and troubleshoot process inefficiencies to streamline operations. • Collaborate with internal teams to ensure that automated sy ...