Remote Zendesk Jobs

Join Our Team as a Voice/Non-Voice Customer Support Agent! Do you have a passion for helping customers and providing excellent service? We're looking for dedicated individuals to join our fast-growing team and become an essential part of delivering exceptional support to our clients! Role Overview: As a Customer Support Agent, you will be the go-to contact for our customers, handling inquiries, resolving concerns, and ensuring positive interactions across various channels. Your role will be vital in enhancing the customer experience and fostering strong relationships. Main Responsibilities: • Deliver top-tier support via voice (phone) and non-voice (email, chat) channels • Troubleshoot customer concerns and provide timely solutions • Actively listen to customer needs and offer personalized assistance • Gather feedback to improve our services and contribute to team strategies • Collaborate with team members to maintain a supportive and efficient work environment What We'r ...

Join Our Team as a Voice/Non-Voice Customer Support Agent! Do you have a passion for helping customers and providing excellent service? We're looking for dedicated individuals to join our fast-growing team and become an essential part of delivering exceptional support to our clients! Role Overview: As a Customer Support Agent, you will be the go-to contact for our customers, handling inquiries, resolving concerns, and ensuring positive interactions across various channels. Your role will be vital in enhancing the customer experience and fostering strong relationships. Main Responsibilities: • Deliver top-tier support via voice (phone) and non-voice (email, chat) channels • Troubleshoot customer concerns and provide timely solutions • Actively listen to customer needs and offer personalized assistance • Gather feedback to improve our services and contribute to team strategies • Collaborate with team members to maintain a supportive and efficient work environment What We'r ...

100% remote job Email Chat Support | G&M Salon Apparel | Jamaica Join Us as an Email/Chat Support Specialist! Are you passionate about providing exceptional support through written communication and building strong relationships with clients? We’re expanding rapidly and looking for an Email/Chat Support Specialist who can turn every interaction into a positive experience! About the Role: As an Email/Chat Support Specialist, you’ll be at the forefront of our client interactions, ensuring they receive fast, helpful, and efficient support. You’ll play a key role in addressing their inquiries, resolving their issues, and contributing to our excellent reputation for customer care. Additionally, you will handle inbound calls, providing comprehensive assistance to clients. Key Responsibilities: • Deliver outstanding customer service via email, chat, and inbound calls, ensuring timely responses to inquiries and concerns • Foster strong relationships with clients by understa ...

Customer service is our #1 Core Value at ClickUp, and we want users of all sizes to experience the absolute best support interactions they've ever had. Our Digital Adoption Specialists strategically step in at crucial points of the user lifecycle to offer targeted support through Zoom and email, helping users grow within the platform. As a Growth Support or Digital Adoption Specialist, you'll play a critical role in enabling user success through two mediums - scaled plays and recurring services. Both of which are strategies used to help users scale in the platform and create positive NDR for the business. Role: • Build a deep knowledge of the ClickUp product to provide targeted support to ClickUp users. • Work closely with users to understand their goals and blockers. Then translate that information into solutions that allow users to continue to scale in the platform. • Provide support to users through both group workshops, 1:1 sessions, and handling tickets. • Proficiency in ...

Customer service is our #1 Core Value at ClickUp, and we want users of all sizes to experience the absolute best support interactions they've ever had. Our Digital Adoption Specialists strategically step in at crucial points of the user lifecycle to offer targeted support through Zoom and email, helping users grow within the platform. As a Growth Support or Digital Adoption Specialist, you'll play a critical role in enabling user success through two mediums - scaled plays and recurring services. Both of which are strategies used to help users scale in the platform and create positive NDR for the business. Role: • Build a deep knowledge of the ClickUp product to provide targeted support to ClickUp users. • Work closely with users to understand their goals and blockers. Then translate that information into solutions that allow users to continue to scale in the platform. • Provide support to users through both group workshops, 1:1 sessions, and handling tickets. • Proficiency in ...

Customer service is our #1 Core Value at ClickUp, and we want users of all sizes to experience the absolute best support interactions they've ever had. Our Digital Adoption Specialists strategically step in at crucial points of the user lifecycle to offer targeted support through Zoom and email, helping users grow within the platform. As a Growth Support or Digital Adoption Specialist, you'll play a critical role in enabling user success through two mediums - scaled plays and recurring services. Both of which are strategies used to help users scale in the platform and create positive NDR for the business. Role: • Build a deep knowledge of the ClickUp product to provide targeted support to ClickUp users. • Work closely with users to understand their goals and blockers. Then translate that information into solutions that allow users to continue to scale in the platform. • Provide support to users through both group workshops, 1:1 sessions, and handling tickets. • Proficiency in ...

Customer service is our #1 Core Value at ClickUp, and we want users of all sizes to experience the absolute best support interactions they've ever had. Our Digital Adoption Specialists strategically step in at crucial points of the user lifecycle to offer targeted support through Zoom and email, helping users grow within the platform. As a Growth Support or Digital Adoption Specialist, you'll play a critical role in enabling user success through two mediums - scaled plays and recurring services. Both of which are strategies used to help users scale in the platform and create positive NDR for the business. Role: • Build a deep knowledge of the ClickUp product to provide targeted support to ClickUp users. • Work closely with users to understand their goals and blockers. Then translate that information into solutions that allow users to continue to scale in the platform. • Provide support to users through both group workshops, 1:1 sessions, and handling tickets. • Proficiency in ...

Customer service is our #1 Core Value at ClickUp, and we want users of all sizes to experience the absolute best support interactions they've ever had. Our Digital Adoption Specialists strategically step in at crucial points of the user lifecycle to offer targeted support through Zoom and email, helping users grow within the platform. As a Growth Support or Digital Adoption Specialist, you'll play a critical role in enabling user success through two mediums - scaled plays and recurring services. Both of which are strategies used to help users scale in the platform and create positive NDR for the business. Role: • Build a deep knowledge of the ClickUp product to provide targeted support to ClickUp users. • Work closely with users to understand their goals and blockers. Then translate that information into solutions that allow users to continue to scale in the platform. • Provide support to users through both group workshops, 1:1 sessions, and handling tickets. • Proficiency in ...

Customer service is our #1 Core Value at ClickUp, and we want users of all sizes to experience the absolute best support interactions they've ever had. Our Digital Adoption Specialists strategically step in at crucial points of the user lifecycle to offer targeted support through Zoom and email, helping users grow within the platform. As a Growth Support or Digital Adoption Specialist, you'll play a critical role in enabling user success through two mediums - scaled plays and recurring services. Both of which are strategies used to help users scale in the platform and create positive NDR for the business. Role: • Build a deep knowledge of the ClickUp product to provide targeted support to ClickUp users. • Work closely with users to understand their goals and blockers. Then translate that information into solutions that allow users to continue to scale in the platform. • Provide support to users through both group workshops, 1:1 sessions, and handling tickets. • Proficiency in ...

By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice. Job Description... Who we're looking for The Senior Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. SC’s must be both sales focused and technically savvy. They must have demonstrated success selling to Enterprise and/or Mid Market executives, and convincing C-level and director level executives of the technical merits and business value of the software solution. The SC will work, in conjunction with Sales, Marketing, and Product Managers, to be the technical bridge between our sales Account Executives and their prospects. The SC will take ownership of the prime technical relationship with our prospects to drive customer happiness by proactively managing and delivering technical information to our customers both onsite, online, and via ...