Remote Jobs at Hands Working Virtually

We are currently seeking experienced E-commerce Customer Support Agents with strong communication skills and a proven background in phone, email, and chat support. The ideal candidate will be capable of providing professional, efficient, and compassionate assistance to customers seeking information or support with their orders. We welcome applications from qualified individuals worldwide. Key Responsibilities: • Handle customer inquiries via phone, email, and chat • Manage returns through platforms such as Loop Returns • Process customer orders accurately and efficiently • Assist customers and provide effective solutions to their concerns • Record call outcomes and customer interactions clearly and accurately • Manage member accounts and support requests • Collaborate with team members via Slack • Report directly to the immediate supervisor • Focus on resolving major ticket issues (e.g., shipping delays and subscription concerns) to reduce volume Qualifications: • Minimum of 3 years ...