Remote Slack Jobs

Invoice Processing: • Process invoice payments for orders and services. • Review new Shopify orders marked for drop shipping and place orders with relevant suppliers. • Respond to general customer enquiries regarding product information, shipping, and other common questions. • Check the inbox hourly for new emails. • Check and manage returns or RTS (return to sender) orders. Order & Dropship Management: • Fulfill drop ship orders received via email. Email & Customer Support: • Create and send invoices for NDIS and school orders. • Log ongoing customer queries and issues in the shared Google Doc. Ongoing Daily Tasks: • Monitor Slack for updates or the logistics team. • Flag any out-of-stock issues, shipping delays, or urgent queries. ​ Weekly Tasks: • Archive old emails to keep the inbox organized. • Follow up on pending school purchase orders. • Monitor and flag low stock levels in the inventory sheet. • Track and log customer complaints or reviews. • Send a short weekly summary/upd ...

Job Summary The Elite Job is looking for a detail-oriented and highly organized Shopify Store Assistant to support our e-commerce operations, focusing on order fulfillment. This remote role is ideal for someone with experience working with Shopify, customer service, and logistics. You will play a key role in ensuring customer orders are processed accurately, shipped on time, and followed up with excellent communication. If you are tech-savvy, reliable, and eager to support the backend of a growing e-commerce business, we want to hear from you. Key Responsibilities • * Process and fulfill daily customer orders through the Shopify platform. • * Coordinate with suppliers and track shipping status to ensure timely delivery. • * Update customers with order status and tracking information. • * Handle refund, cancellation, and exchange requests with accuracy and professionalism. • * Monitor inventory levels and notify the team about low-stock items. • * Assist in maintaining product li ...

We are seeking a proactive and tech-savvy E-commerce Support Executive to join our remote customer success team. Based in Canada, you will play a crucial role in providing timely, professional, and solutions-focused support to our online customers and partners. This is an excellent opportunity for individuals passionate about e-commerce, digital operations, and helping others through a seamless online shopping experience. Key Responsibilities • Handle customer inquiries via email, live chat, and support tickets • Resolve issues related to orders, returns, payments, tracking, and account access • Troubleshoot technical and product-related problems across e-commerce platforms • Collaborate with internal departments (logistics, marketing, product) to ensure customer satisfaction • Update product listings, prices, and availability as required • Provide after-sales support and ensure positive customer journeys • Document support interactions and maintain accurate customer records • Identif ...

## What You’ll Be Doing (ie. Job Duties) 📍E-Discovery Project Intake & Metrics: 📍Manage e-Discovery team’s system for intake and responding to inbound requests 📍Coordinate with e-Disco and Legal team members as needed to complete or assist with completing projects 📍Become familiar with team resources and current/projected project load, and own the metrics and dashboard for e-Discovery related projects 📍Data Preservation and Legal Holds: 📍Day-to-day management of legal holds, adding custodians to legal hold software, drafting holds and updating legal hold template library, and responding to legal hold inquiries from legal team and employees 📍Data Collection, Review, & Production: 📍Work closely with e-Discovery lead and Program 📍Manager to execute all stages of data collection, review, and processing 📍Forensic collection from all relevant repositories, including gmail, Drive, and Slack (among others) 📍Coordinate with e-Discovery leads and Legal team to prepare data for document review an ...

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales. This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company. The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with ...

Job Summary The Elite Job is seeking a highly creative, detail-oriented, and proactive Remote Creative Assistant to join our fast-paced and dynamic team. This role supports our e-commerce branding efforts by creating, organizing, and optimizing high-quality brand assets such as product images, social media visuals, promotional banners, and digital creatives. You will work closely with marketing, product, and design teams to ensure brand consistency and captivating visual representation across all channels. This is a fully remote role ideal for someone who thrives in a digital environment, has an eye for aesthetics, and understands the nuances of online consumer engagement. Key Responsibilities • * Create and edit digital assets including product photos, banners, ads, infographics, and email graphics. • * Ensure brand consistency across all visual assets in line with our brand guidelines. • * Assist in managing and organizing digital asset libraries and content repositories. • * C ...

📝 Job Summary Progressive Technology is seeking a dedicated and detail-oriented Payment & Order Support Specialist to join our remote customer operations team. In this role, you will be the first point of contact for customers with questions or issues regarding payment processing, order tracking, refunds, and related support services. Your ability to resolve queries quickly and professionally will directly impact customer satisfaction and retention. ✅ Key Responsibilities • * Respond promptly to customer inquiries via email, chat, and ticketing systems. • * Assist customers in resolving payment-related issues, including failed transactions, payment confirmations, refunds, and billing queries. • * Support customers with order-related requests such as status updates, cancellations, returns, or delivery concerns. • * Investigate and resolve disputes by coordinating with internal finance and logistics teams. • * Maintain accurate and detailed records of customer interactions and reso ...

Job Summary Progressive Technology is seeking a detail-oriented and proactive Order Management Coordinator to join our dynamic E-commerce Support team. This role plays a vital part in ensuring seamless order processing, customer satisfaction, and smooth coordination between logistics, customer service, and e-commerce platforms such as Amazon and Flipkart. As the Order Management Coordinator, you will monitor and manage the end-to-end order cycle, addressing issues promptly and maintaining accurate records across all systems. Key Responsibilities • * Process and manage daily orders across various e-commerce platforms (Amazon, Flipkart, etc.). • * Track shipments and coordinate with logistics partners to ensure timely delivery. • * Handle order status updates, returns, cancellations, and refunds as per company policy. • * Liaise with the warehouse and inventory team to ensure stock availability and order fulfillment. • * Resolve order discrepancies and customer complaints efficient ...

Azure Prism is a leading designer, manufacturer, and e-retailer of innovative and high-quality toys and stationery products designed to be both fun and educational. Based in London, the company has a strong presence in the US, UK, and EU marketplaces and is committed to creating custom-designed products that enrich the lives of their customers. Azure Prism was featured on the Financial Times' FT1000 Fastest Growing Companies 2022 list. It showcases the company's strong growth and success in their industry. It is a testament to the hard work and dedication of the company's employees and leadership. As a fast-growing and ambitious company, Azure Prism promotes learning and teamwork and is always looking for ways to build its brands and create new products for their customers. Customer satisfaction is the company's no.1 priority! Azure Prism Limited is currently looking for an Operations Specialist to join their team. The potential candidate will have the opportunity to work with a grou ...

We’re excited to announce a bold new expansion within the Directive family: the launch of a specialized consultancy, Abe The Agency, focused exclusively on social media advertising. This new venture will offer a distinct identity within our established brand, built to push the boundaries of social media marketing for B2B clients. Abe The Agency is a hub for innovative strategies, helping clients leverage the full power of LinkedIn to reach, engage, and convert their target audiences. If you're ready to be part of something bold and transformational, this is the role for you! Job Description: We’re looking for a creative, curious, and ambitious designer who’s excited to make their mark in performance-driven advertising. You’ll bring ideas to life across channels like LinkedIn, Meta, YouTube, and TikTok, crafting visuals that stop the scroll and drive results. This role is perfect for someone eager to learn, experiment, and showcase their skills in a fast-paced environment where design ...