Remote Intercom Jobs

🌍 Join us in shaping the future of recruitment! 🚀 Teamtailor is a fast-growing Employer Branding and ATS platform, used by 8,000+ companies and over 200,000 users across 90 countries. Working at Teamtailor means joining an international tech company where you’ll have real impact, plenty of responsibility, and lots of fun along the way. 🥳 We’re proud of our diverse team and believe that different backgrounds, experiences, and perspectives make us stronger. There’s no one-size-fits-all here — just people who share our vision and want to make a difference. Right now, we’re growing our Customer Support team and looking for an English speaking Support Agent based in Sydney, Australia. 🎉 The CS Team on our company trip to Spain About the Role: As a member of our Customer Support team, you’ll be the voice of Teamtailor, helping users and making sure they have a great experience every time they reach out. We're proud of our fast response times (average 2 minutes) and a 98% customer satis ...

Summary: We’re looking for a proactive and customer-focused Customer Support Agent to join our growing team. In this role, you’ll support a well-known U.S.-based online retailer celebrated for offering limited-time deals on popular brand-name products. As a key member of the support team, you’ll be the first point of contact for customers—helping them resolve issues, answer questions, and ensure a smooth and enjoyable shopping experience. You’ll use tools like Gorgias and Shopify to manage support tickets and order-related tasks efficiently. This position is ideal for someone who thrives in a fast-paced e-commerce environment, enjoys problem-solving, and takes pride in delivering exceptional service with empathy and precision. Key Responsibilities: Customer Interaction & Problem Resolution • Provide exceptional customer support across various channels (e.g., email, chat, phone), addressing inquiries, resolving issues, and ensuring a positive customer experience for customers naviga ...