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About Us
We're a global team spanning both Europe and Australasia. We provide a scalable digital infrastructure solution to some of the world's largest businesses and the most exciting startups. Our solutions are integrated across hundreds of companies globally, providing the backbone for cataloguing and managing parts online.
The Role
You'll be working closely with our Customer Success, Engineering, and Product teams to ensure repairers have a great experience from onboarding through to everyday use. You'll need to be able to communicate complex ideas simply and effectively, and be comfortable working in a fast-paced environment.
Your Responsibilities
• Support collision repairers in adopting and using our products
• Work closely with our Product and Engineering teams to share insights and drive ongoing improvements
• Communicate feedback from repairers and identify areas for improvement
• Develop self-service resources to reduce friction and scale support
• Identify patterns and ...