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Our client is a leading company in the e-commerce space, seeking an E-commerce Specialist to support their e-commerce operations. The ideal candidate will be detail-oriented, organized, and experienced in platforms like Shopify, Recharge, and Contentful. This role involves assisting with tasks such as QA, order management, and report generation across the e-commerce stack.
Location:
Fully-Remote (Work from Home), 9 AM - 5 PM EST
Key Responsibilities:
• E-commerce Platform Support: Manage and support e-commerce platforms like Shopify, Recharge, and Contentful, ensuring smooth operation and accuracy.
• Content Management: Update banners and content in Contentful, manage copy changes, and perform QA on website content to maintain a high-quality user experience.
• Shopify Management: QA and update discount codes, add and manage Shopify apps, and support operations by QAing orders and investigating order spikes for potential fraud.
• Referral Program & Fraud Monitoring: Oversee th ...