Remote Jobs at Reach

Why Join Reach? Opportunity to shape the future of our remote operations and implement cutting-edge tools. At Reach, we're building the future of global e-commerce, empowering businesses worldwide to expand their reach seamlessly. As a leading Merchant of Record (MOR), we handle the complexities of international transactions, enabling our clients to focus on what they do best. We foster a dynamic, fast-paced environment where innovation and customer satisfaction drive our success. Location: Remote (preferably Calgary, AB, Canada, not a requirement) Reporting To: Head of Risk & Compliance Work Schedule: Regular business hours, MST (9 AM - 5 PM) We are seeking an experienced and highly motivated Phone Support and Customer Service Team Lead to inspire and manage our dedicated Phone Support team, based in a Spanish-speaking country. This is a pivotal role that combines strong leadership with hands-on operational excellence, directly impacting our commitment to exceptional customer ser ...