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Support Tasks & Responsibilities We are currently looking for proactive and detail-oriented applicants who are available to start as soon as possible. The ideal candidates will be responsible for providing both customer support and virtual assistance across various platforms and business operations. You will play a key role in ensuring smooth day-to-day processes, resolving customer concerns, and supporting the team with administrative and e-commerce-related tasks. Applicants must be dependable, able to work independently, and demonstrate excellent communication and organizational skills. Experience with platforms such as Shopify, Amazon, and basic familiarity with 3PL coordination is a plus. Below is a breakdown of the specific responsibilities involved: General Customer Support • Process refunds, exchanges, and replacement orders • Handle customer emails and inquiries (Shopify Inbox) • Troubleshoot product/order issues • Manage MCF (Multi-Channel Fulfillment) orders as needed • M ...

Tech Firefly is teaming up with an American multinational tech company that specializes in Internet services and products. This is a great opportunity for motivated candidates to use their QA skills for one of the biggest companies in the world. Hiring Immediately • Experience: 3 to 5 years only Skills Required: • Bachelor’s degree (technical concentration preferable) • 3 to 5 years of Manual QA experience in E-commerce platform • Experience in operating within and leading cross-functional teams (e.g. engineering, product management, sales, implementation) • Enjoys working autonomously as well as collaboratively Preferred Qualifications: • Experience in E-commerce platform (B2C and B2B) • Superior problem solving and analytical skills • Excellent relationship building, collaboration, strong communication, project management and analytical skills required • Able to succeed despite high levels of ambiguity • Capable of speaking to both technical and business stakeholders and users • A ...

The DCX Client Services - Home-Based Supplier Relations Admin will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client. REQUIRED COMPETENCIES • Supplier Relationship Management: Ability to build and maintain strong relationships with suppliers to ensure smooth operations. • Data Accuracy & Organization: Ensures precise data entry and record-keeping for supplier-related tasks. • Negotiation & Coordination: Effectively communicates with suppliers to negotiate pricing, terms, and resolve any discrepancies. • Process Compliance & Execution: Follows established guidelines and best practices for procurement and supplier relations. • Problem-Solving & Adaptability: Can handle unexpected supplier issues and proactively find solutions. • Time Management & Multitasking: ...

ABOUT US Pomelo places the best offshore talent with leading brands, startups, and agencies across the globe. We enable hard-working and ambitious talent to work remotely from their home countries, while gaining exposure into how the world’s top companies operate. ABOUT THE ROLE We’re looking for an experienced Graphic Designer that specializes in creating designs and assets for e-commerce brands. You’ll be working with a modern e-commerce brand to create visually-stunning assets and content that captures attention and increases engagement. You’ll need to have exceptional creative and design skills with full English fluency. KEY RESPONSIBILITIES • Design eye-catching and effective assets (graphics, ads, banners, animations, etc.) for various channels/platforms such as social media, email campaigns, landing pages, websites, blogs, and presentations • Take full ownership of design projects, from conceptualization and branding to visual execution • Maintain and ensure consistent brand ...

AN ENGLISH VERISON FOLLOWS Prolang, une entreprise nationale spécialisée dans les services linguistiques professionnels, est à la recherche des enseignants de français (FLS/ FLE) pour des cours privés et des groupes en ligne. Nous recherchons des enseignants de langue compétents et créatifs pour nos cours de formation en langue des affaires. Joignez-vous à notre équipe en expansion de formateurs innovants! Avantages: • Horaire flexible et salaire compétitif • Vacances et congés payés ainsi que des jours personnels payés • Possibilités d'emploi tout au long de l’année • Un programme d’intégration complet, de développement professionnel et formation linguistique offert • Une équipe de soutien incroyable (et des experts en grammaire) pour vous aider à développer vos compétences • Des événements sociaux qui vous permettent de nouer les liens avec vos collègues. Les candidats doivent posséder les qualifications suivantes : • Expérience dans l'enseignement de la langue française aux adul ...

Job Description: We are looking for a highly motivated E-Commerce Operations Intern to support the launch and growth of multiple Shopify-based brands for the U.S. market. In this role, you’ll work directly with a U.S.-based e-commerce operator generating eight figures in annual revenue. You’ll gain hands-on experience across all facets of e-commerce operations, using AI tools and self-directed learning to solve real business challenges. This role is ideal for resourceful individuals who thrive in fast-paced environments, enjoy figuring things out independently, and are excited to learn how online businesses are built from the ground up. Key Responsibilities: Store Setup & Product Management • Build and configure Shopify stores, including themes, navigation, and product organization. • Assist in product merchandising and inventory tracking. Customer Service & Workflow Automation • Set up and automate customer service workflows using modern support tools. • Help maintain positive cu ...

DO NOT APPLY UNLESS YOU HAVE WORKED IN ECOMMERCE BEFORE About the Role: We're seeking a highly experienced Head of Financial Operations to own all financial processes across our fast-growing eCommerce brand. This role is critical in maintaining healthy cash flow, tracking expenses, and supporting strategic decision making as we scale. You’ll report directly to the founder and work closely with our logistics, marketing, and customer teams. Key Responsibilities: • Oversee all financial operations including cash flow planning, forecasting, and daily management • Track and categorise all company expenses, POs, COGS, and marketing spend • Ensure all financial data is logged accurately and timely in QuickBooks • Produce monthly and quarterly financial reports with key insights for leadership • Build and maintain dashboards to track unit economics, profitability, and burn • Collaborate with suppliers and manufacturers to manage invoices, payments, and cash requirements • Assist with budgeti ...

Schedule: Monday – Friday (06:00 AM - 03:00 PM PHT) What are we looking for? Skills Required: • Strong skills in PHP & JavaScript (Laravel & VueJS expertise) • Experience with SQL databases & API integration • Familiarity with HTML, CSS, and full-stack development • Proficient in Git for version control • Strong problem-solving, communication, and teamwork skills What will you do? Development & Maintenance • Develop, extend, and maintain the company’s custom-built inventory management system. • Implement new features and improve existing functionality using Laravel & VueJS. • Ensure clean, efficient, and maintainable code following best practices. API & Database Management • Integrate and manage third-party APIs (e.g., Neto API, Shopify API). • Work with SQL databases, ensuring data integrity and performance optimization. Testing & Debugging • Identify and fix bugs, ensuring system stability and security. • Conduct testing and troubleshooting for performance improvements. Collab ...

DISCLAIMER: We are actively seeking candidates to join our talent pool through this job posting. Your qualifications will be evaluated for both current and future job opportunities. If your skills and experience match a role and an opening becomes available, our recruitment team will contact you promptly. It's important to note that this does not guarantee immediate placement or contact. We are only considering applications from Philippine citizens currently residing in the Philippines. Salary: Negotiable Responsibilities • Conduct audits and monitor Amazon accounts for policy violations, health warnings, and performance notifications. • Manage inventory levels and forecast sales and inventory needs. • Handle customer inquiries, reviews, and feedback to ensure a high level of customer satisfaction. • Monitor and address negative reviews and perform related Customer Service tasks. • Submit cases for reimbursement claims and coordinate product shipments to Amazon. • Manage and grow the ...

E-Commerce Operations Specialist Overview We are seeking a detail-oriented, tech-savvy E-Commerce Operations Specialist with hands-on experience in marketplace management, SEO, and AI-powered tools. This role requires a blend of operations knowledge and advanced digital marketing strategies, including leveraging AI for competitive SEO performance. The ideal candidate will be proactive, resourceful, and committed to maximizing product visibility across all sales channels. Responsibilities • Create and optimize product listings on Amazon, eBay, Shopify, and other platforms using AI tools where applicable • Implement and refine SEO strategies using both traditional and AI-powered methods (e.g., ChatGPT, SurferSEO, Jasper) • Conduct keyword research and competitor analysis using AI-based SEO tools • Analyze website data and marketplace trends to enhance product positioning and performance • Perform ongoing SEO audits of our website, including meta content updates using AI • Maintain a ...