Remote Jobs at Pomelo

About Us Pomelo places the best offshore talent with leading brands, startups, and agencies across the globe. We enable hard-working and ambitious talent to work remotely from their home countries, while gaining exposure into how the world’s top companies operate. About The Role We’re looking for an experienced Graphic Designer that specializes in creating designs and assets for e-commerce brands. You’ll be working with a modern e-commerce brand to create visually-stunning assets and content that captures attention and increases engagement. You’ll need to have exceptional creative and design skills with full English fluency. Key Responsibilities • Design eye-catching and effective assets (graphics, ads, banners, animations, etc.) for various channels/platforms such as social media, email campaigns, landing pages, websites, blogs, and presentations • Take full ownership of design projects, from conceptualization and branding to visual execution • Maintain and ensure consistent brand ...

About Us Pomelo places the best offshore talent with top brands, startups, and agencies across the globe. We enable hard-working and ambitious talent to work remotely from their home countries, while gaining exposure into how the world’s top companies operate. About The Role We’re looking for a Customer Service Manager with amazing communication skills and customer empathy to join a fast-growing e-commerce/Shopify brand. You’ll be responsible for handling customer inquiries in a friendly and professional manner, resolving customer issues and complaints, and establishing a deep understanding of the brand’s products. We're looking for someone who responds lightning-fast and always goes above and beyond to surprise and delight customers. Responsibilities • Respond promptly to resolve customer inquiries or issues regarding order status, product information, shipping details, returns, customer accounts, website functionality, payment methods, technical difficulties, and more • Process c ...