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Job Opportunity: E-Balance Filing Specialist
We are seeking a highly skilled E-Balance filing specialist to join our team. As an E-Balance filing specialist, you will be responsible for providing top-notch support to clients using our E-Balance filing software.
• Key Responsibilities:
• Provide exceptional support to clients using our E-Balance filing software
• Analyze and resolve technical issues related to XML-based data transmission
• Document support cases and communicate recurring issues to the product team
• Collaborate closely with our back office team
Required Skills and Qualifications:
• Language Skills: Excellent German language skills (spoken and written, C1 level or higher)
• Technical Understanding: Solid technical understanding, ideally from previous IT support experience
• Software Tools: Familiarity with software tools and structured data formats (e.g., XML)
• Communication Skills: Strong communication skills and a client-oriented mindset
Benefits:
• Remote Work Opt ...