Remote call center matching listings

We are currently seeking experienced E-commerce Customer Support Agents with strong communication skills and a proven background in phone, email, and chat support. The ideal candidate will be capable of providing professional, efficient, and compassionate assistance to customers seeking information or support with their orders. We welcome applications from qualified individuals worldwide. Key Responsibilities: • Handle customer inquiries via phone, email, and chat • Manage returns through platforms such as Loop Returns • Process customer orders accurately and efficiently • Assist customers and provide effective solutions to their concerns • Record call outcomes and customer interactions clearly and accurately • Manage member accounts and support requests • Collaborate with team members via Slack • Report directly to the immediate supervisor • Focus on resolving major ticket issues (e.g., shipping delays and subscription concerns) to reduce volume Qualifications: • Minimum of 3 years ...

👋 About Us At The/Studio, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds. Our headquarters are in Los Angeles, California, but we are a truly global company with team-members across the U.S., Europe, South America, Africa, and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the world’s best talent. All roles at The/Studio are 100% remote from anywhere in the world ...

E-commerce Sales Representative - Freelance, Remote Department: Support & Leadership Employment Type: Full Time Location: Philippines Reporting To: Client via Magic Compensation: $6.00 / hour Description About the Client A fast-growing SaaS company specializing in Shopify upsell solutions that help e-commerce brands increase their Average Order Value by 10-30%. They provide done-for-you upsell strategy implementation within 3 days, backed by a performance guarantee. The company is selective in its approach, only onboarding 5 brands monthly to ensure quality service delivery. Why does this role exist? We're seeking driven E-commerce Sales Representatives to conduct consultative sales calls, presenting our upsell solutions to Shopify store owners. This role is crucial in helping e-commerce brands optimize their revenue through strategic upsell implementations while maintaining a high-quality, selective approach to client acquisition. The Impact you’ll make Consultative Sales • C ...

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to gifted people, regardless of location. Our client is an all-in-one ecommerce growth agency specializing in ad creatives, email marketing, store optimization and influencer marketing. They are looking for a talented Email/Graphic Designer with a keen eye for detail and strong Photoshop skills to join their team. If you're passionate about design and can thrive in a fast-paced environment, we want to hear from you! Key Responsibilities: 1. Email Design Creation: Design visually appealing and on-brand email templates and layouts based on provided copy and client briefs. Ensure all email designs are optimized for conversion, using effective calls-to-action (CTAs), compelling visuals, and ...

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located. We are looking for a dedicated and detail-oriented E-Commerce Virtual Assistant to join our team. The primary focus of this role is to manage communication with content creators (UGC pipeline) while supporting various e-commerce tasks. This role has the potential to grow, with the opportunity to eventually train future content managers and take on additional company responsibilities. Key Responsibilities: • Manage and oversee communication with User-Generated Content (UGC) creators . • Coordinate content submissions and ensure timely delivery of assets. • Provide support for e-commerce operations, such as product listin ...

Our US Partner is a fully remote, global creative branding agency specializing in trend-forward, sustainable merchandise. Our team of branded merchandise professionals partners with enterprise-level companies to design and brand merchandise at scale, while managing complex seasonal and long-term e-commerce stores, fulfillment and kitting projects, uniform and award programs, and large-volume retail initiatives. We are seeking a highly organized and proactive Enterprise Technical Admin to provide administrative support across various functions within our enterprise team. This role will primarily focus on managing e-commerce communications, troubleshooting customer service issues, maintaining system updates (Shopify, Liftoff, etc.), and ensuring smooth daily operations. The Enterprise Admin Assistant will be essential in providing timely support to internal teams and clients, ensuring all systems and workflows run efficiently. This is a full-time role, Night Shift, and on a Work from h ...

This a Full Remote job, the offer is available from: Philippines Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together! Job Requirements: • Min 3 years proven experience in e-commerce management, preferably in a digital marketing agency or similar environment. • Strong experience with WordPress and Shopify platforms, including basic theme customization and content management. • Solid understanding of social media platforms and experience scheduling and posting content for business accounts. • Basic SEO knowledge, including on-page SEO techniques and keyword research. Core responsibilities: • Schedule and post content week ...

Are you a detail-oriented logistics and customer service professional with a passion for delighting customers in the e-commerce space? Do you thrive on providing outstanding phone and email support while driving sales? If so, we’re looking for you to join our growing team. About the Role As an Operations and Customer Service Specialist, you will play a crucial role in ensuring seamless e-commerce operations while delivering an exceptional customer experience. You will manage logistics, provide top-notch customer support, and contribute to sales growth in the US market. Your responsibilities will be divided into: • 60% Logistics & Operations – Managing warehouse coordination, delivery schedules, and shipping processes • 25% Customer Service – Handling inquiries via phone, email, and chat with professionalism and care • 15% Sales – Providing product recommendations and closing deals through phone and email interactions Customer Service & Sales • Provide personalized customer support v ...

We are looking for an e-commerce assistant (amazon) who will support customers, create reports, open and follow Amazon cases, review listings and fix/notify about issues. The ideal candidate must have a previous e-commerce experience specifically for Amazon, Requirements • Manage and optimize Amazon product listings, including creating and editing titles, descriptions, images, and keywords. • Monitor inventory levels and coordinate restocking to prevent stockouts. • Conduct keyword research and optimize listings to improve search rankings and conversions. • Track and analyze sales performance, customer reviews, and key metrics using Amazon Seller Central. • Handle customer inquiries, reviews, and complaints in a professional and timely manner. • Coordinate with the marketing team to implement promotions, campaigns, and Amazon Ads. • Ensure compliance with Amazon policies and guidelines. • Assist with order fulfillment and resolve any shipping or logistics issues. Qualifications: • Pr ...

Posted on: May 2, 2025 Pasig City Overview KDCI Outsourcing is looking for a highly skilled E-Commerce Account Manager to join our growing team. This role will focus on managing and expanding our clients’ presence on major online marketplaces such as Amazon and Walmart. The ideal candidate will bring strong marketplace expertise, a strategic mindset, and hands-on experience in optimizing product listings, running advertising campaigns, and analyzing performance data to drive growth. This is an exciting opportunity to contribute to the success of fast-growing e-commerce brands through effective account management and data-driven strategies. Key Responsibilities • Manage day-to-day operations of Amazon Seller Central and Walmart Marketplace accounts, ensuring compliance with platform policies. • Develop and execute marketplace strategies to increase sales, improve product visibility, and enhance brand positioning. • Create and optimize product listings with high-quality images, keyw ...