FL
Responsible for overseeing development and implementation of strategies to ensure a seamless onboarding experience for customers involving closely collaborating with internal teams/external partners to guarantee effective clearance and product services. The primary focus is fostering key relationships, within the organization and with customers to better understand their needs and create a positive experience with our services. This includes streamlining onboarding processes to ensure they are efficient, effective, and aligned with our customers' expectations.
• Strong focus and collaboration capabilities to work with cross functional teams (e.g. Sales, Marketing, Regulatory, and Legal) to implement the best practices
• Manage/coordinate all aspects of customer onboarding activities with various levels of risk/complexity within a variety of scopes, across multiple divisions
• Establish partnerships with Sales/Marketing departments to identify opportunities to better address our custome ...