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Job Summary The Elite Job is seeking a detail-oriented, customer-focused E-commerce Chat Support Agent (Female) to join our dynamic remote team. This position plays a critical role in delivering exceptional service experiences to customers through live chat and messaging platforms. As the first point of contact, you will guide shoppers, resolve queries, and enhance satisfaction — all while working from the comfort of your home. Key Responsibilities • * Respond to customer inquiries in real-time via live chat, social media inboxes, and messaging platforms. • * Resolve product or order-related concerns promptly and accurately. • * Assist customers with browsing, product information, order tracking, and returns. • * Maintain a high level of professionalism, empathy, and product knowledge in all communications. • * Escalate unresolved issues to senior support staff or relevant departments as required. • * Document customer interactions and ensure accurate record-keeping. • * Stay u ...

Description: • Build and maintain financial models (P&L, cash flow, unit economics, and cohort analysis) to support business decisions • Analyze sales, marketing, and customer data to identify growth drivers, churn risks, and cost-saving opportunities • Conduct deep dives into metrics like acquisition costs (CAC), lifetime value (LTV), and contribution margin by sales channel and SKU • Evaluate new product launches and go-to-market strategies from a financial and data-driven perspective • Develop dashboards and KPIs to monitor product, channel, and customer-level profitability • Conduct variance analysis against budget, forecast, and actual performance • Support monthly/quarterly reporting for leadership and investors • Present data and findings to company leadership in a clear and concise manner • Collaborate with internal teams to create SOPs and improve existing processes • Perform ad hoc administrative, business operations, and special projects tasks as needed Requirements: • Bach ...

Data Processing Jobs in Sri Lanka This is your opportunity to start a lifelong profession with limitless opportunity. Discover the flexibility you've been searching for by taking a minute to finish our online application. Benefits: • Excellent weekly pay • Safe workplace • Multiple shifts are available from early morning to night and no experience is required. • You will have adequate opportunity for growth • Part-time readily available - select the days you want to work • A dedication to promote from within Responsibilities: • Must have the ability to carry out responsibilities with or without sensible accommodation • Perform all other duties as designated • Assist in producing a favorable, professional and safe work environment Qualifications: • No experience, Willing to train • Ability to work within established turn-around times • Must have outstanding social skills and the ability to organize simultaneous tasks • Ability to analyze and use company policies and procedures • Excell ...

Typing Jobs From Home in Sri Lanka This is your opportunity to start a long-lasting career with unlimited opportunity. Discover the flexibility you've been looking for by taking a minute to complete our online application. Benefits: • Excellent weekly pay • Safe work environment • Multiple shifts are available from early morning to night and no experience is needed. • You will have adequate opportunity for growth • Part-time offered - select the days you want to work • A dedication to promote from within Responsibilities: • Must have the ability to carry out responsibilities with or without reasonable accommodation • Perform all other duties as designated • Assist in developing a favorable, professional and safe workplace Qualifications: • No experience, Willing to train • Ability to work within established turnaround times • Must have exceptional social skills and the ability to arrange simultaneous tasks • Ability to analyze and apply company policies and procedures • Excellent verb ...

Description: • Contribuer à l’efficacité et à la productivité de l’organisation des ventes et services par la fourniture précise et efficace des informations techniques nécessaires pour servir nos clients finaux • Traiter les appels de routine de complexité moyenne selon les domaines de compétence • Fournir un service téléphonique précis et courtois dans le respect des normes de rendement, ainsi qu’une consultation spécialisée • Contribuer au développement de nouveaux systèmes et à la résolution des problèmes de qualité des produits et des équipements • Préparer des rapports spéciaux et effectuer des transferts d’informations de suivi par courriel ou par téléphone en temps opportun • Remplir les demandes de services d’urgence internes, assurer la saisie des dossiers et remplir les rapports de suivi de la qualité avec précision et dans les délais prescrits • Réaliser des projets spéciaux • Excellentes aptitudes en matière de service à la clientèle, expérience préalable d’interaction ave ...

E-commerce Operations VA (Shopify, Product Research, Supplier Communication) – Long-Term, Growth Role Description: We run multiple fast-scaling Shopify brands and are looking for a high-level E-commerce Operations Virtual Assistant to join our team long-term. This is not a basic data entry role. We’re looking for someone who understands e-commerce workflows, can think proactively, and wants to grow with our brands. You’ll be responsible for daily execution, organization, and optimization of store operations. Key Responsibilities: • 🔍 Product Research & Validation – Identify winning products (TikTok, ad libraries, research tools) – Collect key metrics (engagement, supplier costs, margins, competitors) – Maintain organized product research sheets – Create product listings (titles, descriptions, images, variants) – Optimize product pages for conversions – Handle day-to-day operation tasks for brands and do product research – Track fulfillment times and flag delays • 📊 Reporti ...

Role: PPC Contractor Company: Launch With Us Function: PPC | Google Ads | Acquisition Strategy Responsibility: Drive new customer growth via PPC strategies for our e-commerce clients Reports to: Senior Account Manager Location: Remote First Compensation: £1500 - £2000 per Month (B2B Contract) Background: Launch With Us is one of the fastest-growing advertising agencies in the UK, specialising in e-commerce brands. Founded in 2021 by a team of seasoned leaders, we’ve quickly grown to a high-performing team of 12 A-Players. In the past year alone, we’ve successfully managed over £8 million in Meta and TikTok ads, generating profitable results for clients including Khanum’s, Lucy & Lola, Ovrload, DJK, Bubble Panda, and Watermans. As we continue to scale, we are evolving our organisational structure, recruitment processes, and sales funnels to accelerate growth. We are now looking for a PPC Contractor to partner with us in delivering and optimising paid search campaigns for our DT ...

Bilingual Content Specialist – Workday Implementation: On behalf of our Retail client, Procom is searching for a Bilingual Content Specialist – Workday Implementation for a 3–6 Month Contract role. This position is a remote position with the possibility of a hybrid arrangement at our client’s Brampton, Ontario office. Bilingual Content Specialist – Workday Implementation - Job Description: Join our team as we embark on an enterprise Workday implementation, focusing on designing and developing in-system content, help text, and notifications. Your role will be pivotal in creating a seamless digital experience for our employees, ensuring intuitive navigation, especially on mobile platforms. Bilingual Content Specialist – Workday Implementation - Responsibilities: • Lead the creation, editing, and management of all help text, notifications, and instructional content within Workday. • Identify, document, and catalogue every business process help text, notification, and related user-facing ...

The Talent Attraction Specialist plays a vital role in supporting Wilson's recruitment and client delivery teams. In this exciting position, you'll work hand in hand with our clients and recruiters to find, identify, and present top-notch talent tailored for various roles and levels of professional experience. Do you have experience in a fast-paced recruitment environment and with creative candidate sourcing and networking skills? Then we want to hear from you!  YOU WILL: - Execute an effective and innovative sourcing strategy to identify exceptional talent.  - Conduct complex internet searches using a wide range of search engines, social media, direct/cold calls, networks, directories and recruitment tools and databases  - Dedicatedly network and build robust candidate pools for a span of positions and locations  - Conduct phone interviews and assess candidates against client position requirements and organization culture fit  - Maintain strong client and candidate relationships ...

To provide remote or onsite technical support to operations staff, customers, and 3rd party organizations in the maintenance and support of electronic technologies, networks, and software applications deployed. Essential Functions • Performs technical support. • Provides input to the isolation and resolution of component, network, hardware, and software problems. • Perform other duties as assigned. Minimum Education Associates Degree/equivalent in computer technology, engineering technology. Minimum Experience Requires two(2) years experience in technical support, systems engineering or development of advanced electronic, microcomputer, and/or telecommunications systems environment. Knowledge, Skills, and Abilities Ability to lift 75 lbs. and maneuver packages of any weight over 75 lbs. with appropriate equipment or assistance from another person. Able to operate vehicle in compliance with established policies and practices. Good communication skills. Preferred Qualifications ...