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Job Summary: We are seeking a highly skilled Customer Service Representative to join our remote team. As a key member of our customer service team, you will be responsible for managing daily customer requests, ensuring customer satisfaction, and providing exceptional support across multiple channels. Main Responsibilities: • Manage daily customer requests through a shared mailbox and provide member support across multiple channels. • Ensure customer satisfaction by addressing complaints and inquiries promptly. • Conduct product sales and process returns and related requests. • Identify and assess customers' needs to achieve satisfaction. • Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution. • Maintain records of customer interactions, comments, and complaints. • Provide feedback to management regarding customer issues, concerns, and emerging trends. • Adhere to communication procedures, guidelines, and pol ...

Employee Type: Full time Location: AZ Works from Home Job Type: Field Sales Job Posting Title: Manager, Category and Customer Management About Us : TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future. Named one of America’s Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight – One Customer at a Time." Guided by our valu ...

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Records and Information Management Specialist supporting the USAID. The objective of this contract is to provide senior-level advisory services to the USAID Human Resources Director in support of the agency’s strategic wind-down. The Senior Advisors will leverage deep i ...

We’re looking for a seasoned Project Manager to lead end-to-end Learning Management System (LMS) implementations and SaaS-based solutions for Higher Ed, Corporate, Government, and K12 clients. Responsibilities:  Oversee the implementation of small and large projects to customers  Work with the Sales organization on project proposals, bids, contracts, estimates, and schedules  Lead the project team in determining client requirements and translating requirements into operational plans  Develop and manage project plans/charters; obtain appropriate client approvals and sign-offs  Determine, monitor and review all project economics to include costs, operational budgets, staffing requirements, resources, and risk  Identify and assemble the appropriate blend of resources to meet project needs and requirements; manage sub-contractors as required  Develop and manage project schedules and budgets in order to deliver the project on-time and on-budget  Create communication plans, ...

This is a temporary position. JOB SUMMARY Facilitates the entire call resolution process from initial contact (call, portal, or chat) to resolution for a supported Marriott business application (CI/TY, SFAWeb/OneSource, and MSA). This includes basic network connectivity and troubleshooting. Other Marriott standards may also be required to support. Resolves contact requests independently. Escalates issues, as needed, to appropriate Marriott business units and Service Providers and documents all requests using established procedures. Works under general supervision to complete routine tasks. Completes projects or additional assignments as requested by the Support Manager the Help Desk operates 24x7x365. CANDIDATE PROFILE Education and Experience Required • 3 years’ experience in business application support in a call center environment, customer service or hospitality industry. • High school diploma Preferred: • BS/BA from accredited University or College • Professional Certificati ...

Description Trabalhe em casa com o Atendimento ao Cliente da Amazon! Cargo: Associado de Atendimento ao Cliente em Português. Tipo de posição: Permanente Salário: $2,662,537 COP por mês Localização: Trabalho em casa na Colômbia A Amazon tem a missão de ser a melhor empresa de atendimento ao cliente do mundo, portanto, nossos representantes de atendimento ao cliente são essenciais para atingir esse objetivo. Para o nosso Centro de Atendimento no estado de São Paulo, buscamos pessoas para o cargo de Representante de Atendimento ao Cliente na modalidade Trabalho Virtual que se identifiquem com os mais altos padrões de qualidade da Amazon, e tenham interesse em fazer carreira em uma empresa pioneira , dispostos a inventar e simplificar com base em nossos clientes. O que você fará como Associado de Atendimento ao Cliente? Como Associado de Atendimento ao Cliente da Amazon, você tem um propósito muito claro: evitar problemas, resolver dúvidas e encantar nossos clientes. Você será o p ...

JOB SUMMARY The Senior Director, Category Management and Sourcing US & Canada is a part of the continent procurement leadership team which is responsible for taking ideas into implementation across all brands, disciplines, and continents, and reports to the Vice President, US/CAN Procurement. This role will be responsible for driving best-in-class category management and strategic sourcing for supported categories. The Senior Director drives adherence to and communication of Marriott procurement policies and processes, serves as a point of escalation for issues, delivers effective communications at all levels (including to executive leadership), and leads cross-functional teams on projects and procurement initiatives. This role is focused on driving cost savings, supporting hotels and continuous improvements to the managed and franchise procurement operating model. As a key member of the Procurement team, this leader will partner closely with corporate, continent, and discipline leade ...

Title Manager, Metrics and Reporting Overview of Position This job is responsible for understanding and evaluating the business, client & retention & Data Analytics Process, providing oversight for data reporting within Global Housing Claims at the client, product, business, process, transaction, and/or application level. The Manager will establish and implement processes to set up business reporting, an adequate risk and control architecture within the organization and ensure compliance with business process control standards related to data analysis. Position is responsible for planning, organizing, leading, controlling and coordinating the delivery of the Global Housing business unit reporting, analysis & reporting and Data Analytics prioritization. What will be my duties and responsibilities in this job? • Works closely with senior management in developing short and long-term goals that are strategically aligned with the organization’s focus and vision. • Develops and directs s ...

Role Overview The FP&A assistant in e-commerce helps analyze sales, expenses, and growth trends to guide decision-making. The focus is on turning raw sales and cost data into actionable insights that help improve margins, optimize inventory, and forecast future performance. Key Responsibilities 1. Revenue & Sales Analysis • Track daily, weekly, and monthly sales performance by channel (e.g., website, Amazon, eBay). • Compare actuals vs. forecast to identify over- or under-performance. • Analyze conversion rates, average order value (AOV), and customer acquisition cost (CAC). • Spot trends in best- and worst-selling SKUs. 2. Cost & Margin Tracking • Monitor Cost of Goods Sold (COGS) and update unit economics. • Work with the procurement team to identify cost reduction opportunities. • Track shipping, payment processing, and platform fees. • Maintain gross margin reports by category or SKU. 3. Forecasting & Budgeting Assist in creating rolling sales forecasts based on historical da ...

The American Wood Council is looking for a dynamic and versatile engineer, architect, or code official who is passionate about a sustainable, and resilient built environment. Our experts work every day to ensure that the buildings in which we live and work are safe. To achieve this, AWC contributes to the development of sound building codes, standards, and regulations to demonstrate that wood products can safely and efficiently meet or exceed the minimum requirements for use. Innovations in wood products manufacturing have positioned mass timber to be the material of choice for taller buildings – that will also connect occupants to nature, creating more enjoyable spaces. The advancement of building codes, standards, and industry guidelines requires continuous improvement to address the high level of building safety inherent in modern building codes. The next decade will present unparalleled opportunity to be part of the growing excitement around this unprecedented change. Success will ...