MI
JOB SUMMARY
Acts as an escalation point for incidents, projects, and initiatives that require high priority attention, reporting, and documentation. Identifies and drives resolution of long-standing issues and inefficiencies. Coordinates with Corporate IT partners, Field IT, Global Information Systems, Vendors, Contractors, and Managed Service Providers. Accurately identifies interdependencies and impact to hotel operations, with a focus on compliance and security. Produces reporting and analytics for leadership to track progress and trend identification. Serves as an IT escalation point for both internal and external stakeholders. Able to rapidly pivot focus to meet changing needs and the highest priority as identified by leadership without losing track of in-flight projects.
CANDIDATE PROFILE
Required Education & Experience:
• Undergraduate degree in an engineering or computer science discipline and/or equivalent experience/certification.
• 5+ years’ experience in information tec ...