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Description
Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. We make selling internationally as simple as selling domestically for hundreds of retailers and brands worldwide.
This role is primarily to oversee and monitor the movement of parcels from the merchant through the hub and successfully to the carrier. This involves actively visiting and working within a 3PL environment. Visiting merchants to train in the process to their operatives for merchant hub, hybrid and Global-e hub solutions. Liaising with the Tech Team to solve issues and answering CS queries through Zendesk. You will also be expected to work on all carrier exception reporting. You will need to be able to work well in a team but also be confident in working alone and making decisions.
Requirements
• Bachelor’s Degree preferred
• 0-2 years’ experience
• Strong business and financial acumen
• Strong analytical skills
• Ability ...