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This a Full Remote job, the offer is available from: Anywhere
This is a remote position.
What to Expect
• Responding to customer inquiries related to online catalog ordering
• Assisting customers with order-related issues to resolve issues and ensure orders are successfully submitted
• Responding to customer inquiries related to item sizing, color, material, dimensions, warranties and shipping
Capabilities of Top Performing Customer Care Agents for this Client Program
• Strong customer service skill and ability to show empathy to customers, while offering solutions
• Excellent listening skills
• Agents that demonstrate excellent listening skills and delivers white glove customer service on every customer interaction
• Demonstration of impeccable attention to detail and focus
• Demonstrated capabilities on programs requiring navigation of multiples systems during a call to gather information and assist the customer
Salary:
Contact S & E Group
This offer from "S & E Group LL ...