EI
We’re seeking reliable and customer-focused individuals to join our remote team as Customer Representatives. In this fully remote, entry-level position, you’ll respond to customer inquiries, provide product or service support, and help ensure positive customer experiences. If you enjoy helping others, communicating clearly, and working from home, this could be a great fit.
Key Responsibilities
• Respond to incoming customer calls, emails, or chats
• Assist with order tracking, billing questions, or account support
• Log and update customer interactions in the internal system
• Follow company communication guidelines and service scripts
• Escalate unresolved issues to the appropriate teams
• Deliver excellent customer service with a friendly and helpful attitude
Minimum Qualifications
• Must be legally authorized to work in the U.S.
• High school diploma or equivalent required
• Clear verbal and written communication skills
• Comfortable navigating computer systems and multitasking
• ...