S
The Offer
• Opportunity within a company with a solid track record of performance
• Flexible working options
• Opportunity to make a positive impact
Ideal Candidate
What You'll Do:
As an E-commerce Support and Management Specialist, you will be responsible for a variety of tasks related to the smooth operation and customer satisfaction of our online store, including:
• Customer Support: Providing prompt, friendly, and effective support to customers via email, chat, and potentially phone, addressing inquiries about orders, products, shipping, and returns.
• Order Management: Monitoring, processing, and tracking customer orders, ensuring accuracy and timely fulfillment.
• Inventory Management: Assisting with monitoring inventory levels, identifying potential stock issues, and coordinating with relevant teams.
• Website Maintenance Support: Assisting with basic website updates, product listings, and ensuring product information is accurate and up-to-date.
• Troubleshooting: Identifying ...