Remote Jobs at Cellecor Gadgets Limited

We are seeking a proactive and tech-savvy E-commerce Support Executive to join our remote customer success team. Based in Canada, you will play a crucial role in providing timely, professional, and solutions-focused support to our online customers and partners. This is an excellent opportunity for individuals passionate about e-commerce, digital operations, and helping others through a seamless online shopping experience. Key Responsibilities • Handle customer inquiries via email, live chat, and support tickets • Resolve issues related to orders, returns, payments, tracking, and account access • Troubleshoot technical and product-related problems across e-commerce platforms • Collaborate with internal departments (logistics, marketing, product) to ensure customer satisfaction • Update product listings, prices, and availability as required • Provide after-sales support and ensure positive customer journeys • Document support interactions and maintain accurate customer records • Identif ...