C&
Job Title
Playbook and Process Coordinator
Job Description Summary
The Playbook and Process Coordinator will report to the Performance and Innovation Lead and will be crucial in developing, maintaining, and optimizing the Account Team’s operational playbooks and processes. This position is essential for ensuring that all processes within Account Management, IFM, Transactions, Portfolio Strategy, Lease Administration, and Project Management are thoroughly documented, consistently standardized, and effectively aligned with our clients’ strategic goals. The ideal candidate will have a strong background in process management, excellent organizational skills, and the ability to drive continuous improvement initiatives.
Job Description
Essential Functions and Responsibilities
• Process Documentation: Create, curate, and regularly update comprehensive playbooks and process documentation to support diverse operational activities and initiatives.
• Standardization: Ensure all processes are st ...