MI
This is a temporary position.
The FLEX Manager, End-to-End Experience Design, US & Canada role will help adopt global end-to-end (E2E) brand roadmaps developed by the center team to meet the specific needs of regions across the continent. As a member of the "pod" within the Continent Lodging Product & Services organization, they will execute prioritized, measurable, and high-impact work, leveraging customer insights and market research to drive innovation and brand evolution. The Manager will support the development and implementation of tailored E2E experience strategies, ensuring alignment between business objectives and customer expectations. This role requires fluency in all aspects of physical and digital brand management and will collaborate across disciplines to deliver outstanding customer experiences. The FLEX Manager will help coordinate with global and other continent E2E teams to share best practices and learnings, fostering a global culture of continuous improvement and i ...