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ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Customer Support! Do you have Customer Support background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects...then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in. Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs are available now and more are on the horizon. Project Hou ...

Description: • As a Customer Support Engineer, you will function as the Tier 2 contact for our customers via inbound email and chat. • You will rely on your experience and knowledge to troubleshoot and resolve technical support incidents. • You will utilize our historical knowledge base and your technical expertise to resolve each incident in a timely, accurate, and customer-centric manner. • If necessary, you will escalate support incidents to another expert for additional troubleshooting and will continue to operate as the primary point of contact with the customer until the incident is resolved. • In some cases, you may refer support incidents to other Articulate teams for further action. • You will communicate the solution in clear, documented terms back to the customer. • You will alert management to outages, priority incidents, recurring problems, and patterns. • A moderate degree of creativity and autonomy is required. Requirements: • You must be able to exhibit a minimum of 2 ...

UK only! $5 for 5 min

- Need help with Improving E-commerce sales process testing ...

Key Responsibilities:Configure, maintain, and troubleshoot EDI solutions using IBM Sterling to support seamless electronic data interchange with business partners.Collaborate with cross-functional teams to integrate EDI with Order Management Systems (OMS), ensuring efficient order processing, inventory management, and fulfillment.Manage and support EDI mapping, translation, and communication processes with trading partners.Must be able to write a code on sterling integrator on Java or java experienceMust have experience on Lightwell and Axway. Work with customers and external partners to onboard, test, and maintain EDI connections.Monitor and resolve EDI-related issues, including transmission errors, mapping discrepancies, and communication failures.Conduct root cause analysis of EDI failures and implement corrective actions to prevent recurrence.Ensure compliance with industry standards (e.g., ANSI X12, EDIFACT) and company-specific EDI requirements.Prepare and maintain detailed techn ...

We're currently updating our expert roster and kindly ask that you update your associate profile below. This is in order to more readily match you with relevant assignments and career opportunities. ...

Application Name: Jewelry Manufacturing Accounting ERP Software (JMAS) – Industry specific ERP Software related to the Manufacturing of fine Jewelry.File Structure: Indexed Sequential Access Method (ISAM) file structure – ODBC compatibleDevelopment Environment: JMAS runs in proprietary PxPlus Business Application Development EnvironmentDevelopment Language: PxPlus Business Basic Language ...

Required skillsBachelor’s degree in information technology, Computer Information Systems, Computer Science, or a related field.3 to 5 years of work experience on SDLC/Devops, LINUX system platforms.Good Linux Scripting/Development skills - JAVA, Python (any).Good knowledge in technologies like Autosys/Job scheduling systems like CRON, NIS, Apache, Tomcat, any RDBMS like DB/ MS-SQL/Oracle/Sybase, Public/Private Cloud.Good Knowledge of SDLC, CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins.Knowledge of Devops dependencies - code review, builds, repositories, packages, distribution.Knowledge of config management - chef, puppet, ansible and related languages . groovy, go, json, yml, ini (any)Strong analytical and troubleshooting capabilities.Excellent soft skills & Communication (Verbal and Written) .Must be willing to work in rotational shifts.Ability to Multi task in high paced environment.Problem Solver and To-Do attitude, ability to face technical challenges and drive solution.Preferre ...

Description• Level 3 24/7 support for all PPT products. This person need to take part in on-call rotation.• Strong Trouble Shooting / Debugging Experience/VM support experience• Expertise in Splunk, Prometheus, Grafana, Kafka, Cassandra, Scripting (Python and/or bash)• Following Agile Methodology and participating in Analysis, Coding, Designing and Unit Testing phase of projects.• Provide architectural and practical guidance to software development to improve resiliency, efficiency, performance, and costs.• Experience in Grafana and Splunk for monitoring application specific logs, visualize metrics, create dashboard, and alerts.• Working under various systems including either Unix, Linux, Ubuntu, or Windows.• Knowledgeable about Database technologies like Oracle, MYSQL Solutions.• Design, development, and deployment of multi-tiered web-based enterprise applications using Java, J2EE technologies including either Hibernate, Spring, JDBC, JNDI, IBM MQ Series, or Web services (SOAP, REST)• ...

Job Title: eLearning Developer (Freelance) Location: Remote Job Type: Freelance / Contract Experience Required: 2+ years (preferred) About the Role: We are looking for a skilled freelance eLearning Developer to support an upcoming digital learning project. The ideal candidate should be experienced in designing and developing SCORM-compliant eLearning modules and be able to deliver high-quality content on time. Key Responsibilities: • Develop interactive, SCORM-compliant eLearning modules using tools such as Articulate Storyline, Rise, Adobe Captivate, or similar. • Structure and organize instructional content into engaging and learner-friendly formats. • Ensure seamless LMS integration and assist with related troubleshooting if required. • Maintain high standards of visual design, usability, and interactivity. • Support localization efforts by creating or adapting content in Indian vernacular languages (preferred). • Meet project timelines and maintain quality benchmarks throughout ...

Title: Team Lead – Nutrition Coaches Location: Remote Full-time Education And Experience • MSc in Clinical Nutrition & Dietetics (Diploma not valid). • 3+ years of experience as a Nutritionist, with at least 1 year in a mentoring, supervisory, or team-handling role. • Prior experience in pregnancy and postpartum nutrition will be an added advantage. Role And Responsibilities • Team Leadership: Guide, mentor, and support a team of Nutrition Coaches to deliver high-quality consultations and user experiences. • Operations Management: Monitor team performance, ensure smooth daily operations, and achieve quality & productivity goals. • Training & Development: Conduct onboarding, training sessions, and continuous skill development for new and existing team members. • Client Engagement: Manage a select number of clients directly to stay connected with the ground realities of user engagement. • Quality Assurance: Review diet plans, consultations, and follow-up notes created by the team to ...