GL
Location: St. John's
Customer Support Expert As a customer support expert at AO Globe Life, you will be at the forefront of our company's commitment to providing exceptional customer service.
You will be responsible for assisting customers with their inquiries, resolving issues, and ensuring a positive experience with our products or services.
The role requires strong communication skills, problem-solving abilities, and a genuine desire to help others.
What you'll be doing Answer inbound calls from customers in a timely and courteous manner Handle a high volume of customer interactions while maintaining a positive attitude Document customer interactions and update customer records in our system Adhere to all company policies, procedures, and quality standards Continuously improve your product knowledge and customer service skills through training.
What we're looking for:
Previous experience in a customer service role is preferred but not required.
Strong communication and interpe ...