RR
As a Remote Support Agent specializing in e-commerce, you’ll be the trusted voice customers rely on to resolve issues and create memorable experiences, using your expertise with platforms like Zendesk, Gorgias, and Shopify to guide shoppers through returns, exchanges, and technical troubleshooting while capturing invaluable feedback that shapes product improvements; working remotely, you’ll collaborate daily with design, engineering, and fulfillment teams to solve recurring pain points, maintain knowledge bases, and deliver clear, empathetic support across chat, email, and phone; your proven ability to simplify complex processes, prioritize multiple tickets, and stay organized without constant supervision ensures every interaction builds loyalty and trust, all while earning a competitive annual salary of $52,046, thriving in a fully remote environment that values curiosity, balance, and meaningful connections. ...