CE
Overview
We are seeking a dedicated and proactive Assistant to support our team in various administrative tasks. The ideal candidate will possess excellent communication skills, both in English and preferably in Spanish or other languages, to enhance our customer interactions. This role is pivotal in ensuring smooth operations and providing exceptional service to our clients.
Responsibilities
• Provide administrative support to team members, including data entry and document management.
• Communicate effectively with clients and colleagues, demonstrating excellent phone etiquette.
• Assist in analysing data to improve operational efficiency and customer satisfaction.
• Engage in upselling opportunities by identifying client needs and recommending appropriate services or products.
• Maintain organised records and files, ensuring easy access to information when required.
• Collaborate with team members to streamline processes and enhance productivity.
• Handle inquiries from clients pro ...