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Job Summary: We are seeking a highly analytical and business-savvy E-commerce Business Analyst to support our digital commerce initiatives. The ideal candidate will bridge the gap between business stakeholders and technical teams, translating business needs into functional and technical requirements to deliver seamless customer experiences and drive online growth.
Key Responsibilities:
•Act as the liaison between business, IT, UX, and development teams for all e-commerce initiatives.
• Gather, analyze, and document business requirements related to online store functionality, customer journeys, checkout processes, product catalogs, promotions, and digital marketing.
• Translate business needs into detailed functional specifications, user stories, and acceptance criteria.
• Support the development and implementation of new e-commerce features, integrations, and enhancements.
• Conduct gap analysis and recommend process improvements to optimize customer experience and conversion.
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