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Required TZ: EST business hours
Location: Fully Remote
Pay: up to 60K base + variable bonus structure
The Customer Success Advisor will be instrumental in nurturing and enhancing relationships within Uptime’s client portfolio, setting the stage for growth and encouraging the adoption of both existing and future customer solutions. As the primary contact for our clients, the CSA will work hand-in-hand with them to ensure they derive the maximum value from Uptime.com services.
In this role, you'll have a chance to shine in sales! The Customer Success Associate (CSA) will proactively seek out upsell and cross-sell opportunities—essentially, discovering avenues for greater value and adoption—within our ongoing business environment. By engaging with our current customers and new leads, you’ll be able to highlight and enhance the benefits of the Uptime.com platform. Building strong, trusting relationships with key influencers in our clients' organizations will allow them to effec ...