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About the Role We are on an ambitious journey to transform customer service from a cost center into a clear competitive advantage. As our Director of Customer Service, you will lead the transition from a primarily outsourced support operation to an in-house, high-performance Canadian team. You’ll spearhead the adoption of AI automation, elevate customer satisfaction, and embed revenue generation within the support function. This is a hands-on leadership role for a strategic and operational expert who thrives in environments where transformation, technology, and customer-centricity intersect. Key Responsibilities Operational Transformation & Team Leadership • Design and execute the transition plan to build a Canadian-based customer service team while reducing dependency on outsourced providers. • Oversee hiring, onboarding, and development of an in-house team, establishing a culture of empowerment, accountability, and high performance. • Implement workforce management practices to o ...

Français à suivre plus bas ACA is a Quebec-based language school that is committed to delivering excellence in language training across Canada. Join our growing team of 150 language professionals from across the country as we help thousands of learners achieve their goals. Our part-time online ESL instructors deliver dynamic corporate and public classes to adults and youth year round from the comfort of their own homes. Most instructors teach between 4 and 30 hours per week. We believe in developing our teachers as well as students, and we welcome new and experienced teachers. Onboarding, training, and language classes all provide a chance for you to develop your skills as an instructor. Benefits: • Flexible schedules • Vacation and holiday pay, as well as paid personal days • Year-round employment opportunities • A comprehensive onboarding process, and ongoing professional development, training and second language classes • Comprehensive and innovative in-house teaching materials ...

Co-Founder Wanted: Help Us Scale Latin Brands in U.S. eCommerce Hi, I’m Juan David, founder of Expansora. Previously, I built and sold Waykana, an Amazon-native beverage brand that scaled from Ecuador to the U.S. market. Now, at Expansora, we help LATAM brands expand cross-border through Amazon, Shopify, and other DTC platforms. We’re a results-first agency with early traction, U.S. incorporation, and a growing portfolio of active clients. We don’t just “manage” stores — we build scalable systems, drive growth, and bridge cultural and operational gaps between Latin America and the U.S. Our services span: Full-service Amazon/DTC ops Fractional teams for eCommerce founders Tech-enabled growth and automation Performance-based partnerships 👯 Who We’re Looking For – Cofounder & COO/Head of Ops You are: An ISTJ or ESTJ (or you just love structure, checklists, and fixing inefficiencies) Experienced in eCommerce operations: Amazon, Shopify, or DTC backends Fluent with tools like Goo ...

Watch our Trailer: https://www.youtube.com/watch?v=6zUhY_xpkcI Join our Discord: https://discord.gg/nftsgen Looking for someone with experience building web applications & launchers: • React, Redux, Javascript, Electron, SCSS • Full Time / Contract (3-6-12 months) • Competitive Salary (To be discussed in a call if interested). • Remote. Co-Founders are in Los Angeles. Building the Studio out of Montreal, QC, Canada About GEN-E Studios GEN-E Studios is a Metaversal Gaming Studio & Creative Lab built upon two core foundations, blockchain-based game development & Web 3.0 innovation. Both pillars fuel each other with the main focus on giving users the tools and power to create, buy, trade, sell and use their unique NFTs in multiple games across the entire Metaverse. GEN-E prioritizes gaming over everything else. We are focused on creating the first tactical FPS competitive video game, The Forge, aimed to be the first esport in the Metaverse by utilizing blockchain-based technology thr ...

We are a publishing company and we are looking for people who will join our team. We are looking for writers and editors, who will work on texts for our websites and magazines about the development of e-commerce and the retail property market in Poland and Europe. We also offer the possibility to work from home. Experience Editorial and journalistic work experience Knowledge of business topics, including e-commerce, retail real estate and technology Fluency in English (English-speaking work environment) Job goals Editing portals and business magazines Writing articles and other materials We offer An attractive salary A chance to learn new skills Opportunities for professional development English courses Original job Editor - e-commerce/ retail real estate/ technology posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs. ...

We simplify our clients’ lives by providing many services and the team to staff them, all available in one place. Let’s get creative, reduce obstacles, and increase opportunities for your success! BE Creative – DO It Right – HAVE the Edge BE creative and work on diverse projects • Be true to your core identity • Get more productive without having to deal with unproductive tasks • Be part of a large network, where you can grow mutually beneficial relationships • Coach, share your expertise, and provide consulting to clients DO it right and grow your brand • Create and implement strategies to maximize online transactions • Use web analytics to monitor changes in online traffic and sales • Create content that will be published on e-commerce platforms • Manage the online inventory and online marketing presence • Optimize paid advertising campaigns and search results on-site HAVE the edge and take the initiative • Prior experience creating online sales strategies and website conversions ...

Are you passionate about creating engaging e-Learning experiences? Are you adept at seeing projects through to completion, on time and within budget? Would you like to work for an employer that places significant value on supporting and developing its employees? If this is you, we have the CAREER you have been searching for! Who We Are We engage employees and empower leaders to love what they do by being the most complete and connected HR solution in Canada, and we want you to love what you do! Our passion for all things people applies to everything we do! Citation Canada has been recognized ELEVEN TIMES as one of Canada’s Best Workplaces! What You’ll Do Our Storyline Developers are creative and collaborative people who excel at developing branded Storyline templates and quizzes based on detailed creative direction and collaboration with our e-Learning team. As a Storyline Developer you will: • Develop e-Learning courses in Articulate Storyline 360 using content from existing st ...

Graphic and eCommerce Content Specialist Job Description: The Graphic and eCommerce Content Specialist will support in the creation and management of content across our eCommerce platforms to increase sales. This role requires a detail-oriented individual with a secondary set of skills focused on graphic design and a strong understanding of digital content best practices. Key Responsibilities: • Create and optimize product listings, including writing compelling product descriptions and ensuring accurate product information. • Executing daily tasks related to product info and promotion data maintenance and information loading. • Collaborate with various departments to ensure issue resolutions related to each e-tailer. • Support the creation of graphic content and marketing collateral to support all sales segments (ex. Social media post creation, product and scene image creation, etc.). • Assist in tracking success of programs and promotions. • Stay informed about eCommerce industry tr ...

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. The EA Digital Platform (EADP) group provides central services that help game teams to tap into the power of the global EA ecosystem. Compatible across multiple platforms and devices, our platform empowers teams to foster deeper, more meaningful relationships with our players. The EADP is the foundation on which EA's games are built. By providing reusable capabilities that game teams can easily integrate into their games, we allow them to focus on making incredible games. These building blocks are made up of high-level service platforms including Cloud, Commerce, Data and AI, Gameplay Services, Identity and Social. The Challenge Ahead The EADP Developer Experience tea ...

We are seeking a talented Remote E-learning Audio Producer to create immersive, high-quality audio experiences that enhance e-learning content. In this role, you will produce, edit, and refine educational audio, incorporating storytelling, sound design, and professional-grade mixing to engage learners. Collaborating with content creators, voice artists, and instructional designers, you will ensure clear, consistent, and impactful audio production. The ideal candidate has expertise in audio editing, proficiency with DAWs like Adobe Audition or Pro Tools, and a creative approach to sound design. Join us in revolutionizing online education through the power of sound! ...