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Join us in making IT more accessible
ITI is looking for an experienced Level 3 Networking Technician to join our Managed Services team. The person will be mobilized to provide remote technical support to ITI’s customers and to respond to requests for IT expertise. You will work as part of a team with technicians of different levels of expertise, in a spirit of sharing and collaboration. You will report to the Director of Managed Services.
Your role at ITI
In collaboration with our dynamic team of 18 technicians, you will be responsible for :
• Provide high-caliber third-level network/security support to customers for all technologies used by the organization (workstations, printers, office software, applications, telecommuting access, telephony, photocopiers, fax machines and multimedia equipment), as part of incident and problem resolution;
• Integrate, install and configure secure local area networks, IT equipment and applications;
• Administer and operate network infrastr ...