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Remote Jobs at Converse

Found 2 remote opportunities at Converse

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Found 2 jobs
  • C

    Manager, Digital UX Strategist, Global, Converse (Remote-US)

    ConverseBoston4 days agoFull-time
    Open to remote work except in South Dakota, Vermont and West Virginia. The annual base salary for this position ranges from $126,700.00 in our lowest geographic market to $258,400.00 in our highest geographic market. Actual salary will vary based on a candidate's location, qualifications, skills and experience. Information about benefits can be found here. Open to remote work except in South Dakota, Vermont and West Virginia. WHO WE ARE LOOKING FOR We’re looking for a seasoned Digital User Experience Strategy Manager to join our digital team. The UX Strategy Manager is responsible for defining the areas of opportunity for our Converse.com owned websites in North America, Western Europe, and Greater China and serves as our UX strategy team leader, ensuring our business priorities, user needs, and our tech capabilities are aligned to support existing initiatives and future planning. This key leadership position has broad responsibilities including overall strategic direction, hand ...
    Leadership
    Mentoring
    Benchmarking
    SEO
  • D

    Sr Software Engineer (Voice AI / Gen AI / US Timezone / Remote)

    DeepConverse26 days agoFull-time
    Responsibilities - Design & Development: • Architect, design, and implement robust voice processing pipelines that support real-time speech-to-text transcription, natural language understanding, sentiment analysis, and generative summarization. • Develop scalable microservices and API integrations to seamlessly connect telephony systems (e.g., Amazon Connect, Twilio) with CRM and contact center platforms. AI & NLP Integration: • Develop and fine-tune AI models for speech recognition, intent detection, and real-time dialogue management. • Integrate generative AI (e.g., OpenAI GPT models) for automated call summarization and after-call documentation. Performance & Reliability: • Optimize system performance through continuous monitoring, A/B testing, and performance tuning to ensure low-latency, high-availability operations. • Collaborate with data science teams to iterate on models and improve transcription accuracy and AI recommendations. Cross-Functional Collaboration: • Work clos ...
    Microservices
    Leadership
    Python
    Java
    C++