Remote Jobs at Deepconverse

Responsibilities - Design & Development: • Architect, design, and implement robust voice processing pipelines that support real-time speech-to-text transcription, natural language understanding, sentiment analysis, and generative summarization. • Develop scalable microservices and API integrations to seamlessly connect telephony systems (e.g., Amazon Connect, Twilio) with CRM and contact center platforms. AI & NLP Integration: • Develop and fine-tune AI models for speech recognition, intent detection, and real-time dialogue management. • Integrate generative AI (e.g., OpenAI GPT models) for automated call summarization and after-call documentation. Performance & Reliability: • Optimize system performance through continuous monitoring, A/B testing, and performance tuning to ensure low-latency, high-availability operations. • Collaborate with data science teams to iterate on models and improve transcription accuracy and AI recommendations. Cross-Functional Collaboration: • Work clos ...