Remote Jobs at Virtual Coworker

Invoice Processing: • Process invoice payments for orders and services. • Review new Shopify orders marked for drop shipping and place orders with relevant suppliers. • Respond to general customer enquiries regarding product information, shipping, and other common questions. • Check the inbox hourly for new emails. • Check and manage returns or RTS (return to sender) orders. Order & Dropship Management: • Fulfill drop ship orders received via email. Email & Customer Support: • Create and send invoices for NDIS and school orders. • Log ongoing customer queries and issues in the shared Google Doc. Ongoing Daily Tasks: • Monitor Slack for updates or the logistics team. • Flag any out-of-stock issues, shipping delays, or urgent queries. ​ Weekly Tasks: • Archive old emails to keep the inbox organized. • Follow up on pending school purchase orders. • Monitor and flag low stock levels in the inventory sheet. • Track and log customer complaints or reviews. • Send a short weekly summary/upd ...