TC
E-Commerce operations specialist (Remote, high commission)
We are seeking a highly motivated and self-driven E-commerce operations specialist.
to join our team on a freelance basis. This role plays a critical part in expanding South Korea’s eCommerce Service Team.
Responsibilities:
• Assist in managing and optimizing e-commerce platforms (e.g., Amazon, Wal-Mart, Shopee, etc.). Upload and update product listings, including descriptions, images, and pricing.
• Monitor and process online orders efficiently. Coordinate with logistics and warehouse teams to ensure timely order fulfillment.
• Respond to customer inquiries via email, chat, or phone. Handle returns, refunds, and resolve customer complaints.
• Tracks social media data, maintains databases and prepares report
• Advertising campaigns on social media, including Facebook, Instagram and YouTube
• Contact KOL/KOC/brands for crossovers
• Ability to coordinate and perform video shooting, editing is an advantage
• Handle ad-hoc duties ...