OV
Join our team as a Digital Product Analyst to oversee the strategic and operational execution of our e-commerce platform.
You will play a key role in translating business requirements into actionable product features while ensuring customer satisfaction and team alignment.
Key Responsibilities:
• Coordinate platform development from requirements gathering to release and post-launch feedback.
• Manage product backlog prioritization and sprint planning.
• Develop user documentation and conduct training sessions for internal teams.
• Collaborate cross-functionally with design, development, and support teams.
• Address escalated customer issues with urgency and professionalism.
Must-Haves:
• 2+ years in product management or e-commerce business analysis.
• Hands-on support or customer service experience.
• Agile methodology expertise and proficiency with Jira, Confluence, or similar tools.
• Strong organizational and communication skills.
Preferred:
• Experience in leading product trai ...