CC
We are looking for a pleasant work from home receptionist to undertake front facing and clerical duties for our company.
The ideal candidate will be friendly, organized, and disciplined, with the ability to manage client communication, coordinate tasks, and support light bookkeeping or invoicing duties.
The goal is to make clients and visitors feel comfortable and valued.
Initial Responsibilities
• Answer incoming calls and redirect them, create tickets for technicians or take messages and forward to the appropriate technician
• Monitor and respond to emails, assign tickets to technicians and schedule appointments as required
• Assist with light bookkeeping tasks such as invoicing, payment tracking, and organizing financial records as needed
• Prepare shipping labels and distribute them as needed
• Provide customer service to clients as required
• Keep an eye on some basic alerting tools and notify staff and management as needed
Requirements
• Experience as front desk representativ ...