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About the position
As a Reg E Specialist at Banner Bank, you will provide operational support and data analysis related to Regulation E Dispute Resolution for various financial transactions. This role involves ensuring compliance with regulations, resolving complex issues, and delivering quality client service in a remote capacity.
Responsibilities
• Provide operational support for Reg E Dispute Resolution related to debit cards, ACH, On-line Bill Pay, and Consumer International Wires.
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• Analyze and resolve claims while ensuring compliance with Regulation E and MasterCard timelines.
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• Assist Bank staff with processing requirements to ensure timely and accurate resolution of disputes.
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• Process adjustments to client accounts within required timeframes.
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• Handle mail distribution tasks including picking up, sorting, and delivering packages.
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• Conduct specialized research to resolve disputes and communicate with clients on complex issues.
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• Post information to databases, mak ...