Reg E Specialist (Remote - WA, OR, CA, ID)

About the position As a Reg E Specialist at Banner Bank, you will provide operational support and data analysis related to Regulation E Dispute Resolution for various financial transactions. This role involves ensuring compliance with regulations, resolving complex issues, and delivering quality client service in a remote capacity. Responsibilities • Provide operational support for Reg E Dispute Resolution related to debit cards, ACH, On-line Bill Pay, and Consumer International Wires. , • Analyze and resolve claims while ensuring compliance with Regulation E and MasterCard timelines. , • Assist Bank staff with processing requirements to ensure timely and accurate resolution of disputes. , • Process adjustments to client accounts within required timeframes. , • Handle mail distribution tasks including picking up, sorting, and delivering packages. , • Conduct specialized research to resolve disputes and communicate with clients on complex issues. , • Post information to databases, make financial adjustments, and produce correspondence for clients and merchants. , • Maintain knowledge of operations and compliance regulations, participating in training and cross-training. , • Comply with policies, procedures, security requirements, and government regulations. Requirements • H.S. Diploma required (or equivalent combination of education and experience). , • 0 to 2 years of experience in financial services, with knowledge of fraud investigation processes and regulations. Nice-to-haves • Ability to work independently and in a team environment. , • Excellent verbal and written communication skills. , • Effective time management and problem resolution skills. , • Proven analytical ability to define problems and draw valid conclusions. , • Proficient with advanced aspects of Microsoft Office. Benefits • Targeted starting salary range: $19.60 - $25.82 hourly , • Incentive potential