Remote Jobs in Lambunao

Manila, PH Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Seeking a proactive and skilled Remote Bilingual Customer Service Agent (Spanish)to support our diverse client base. Responsibilities include handling inbound/outbound calls and responding via chat and email. Candidates must be fluent in both English and Spanish and possess strong interpersonal skills with a customer-service mindset. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. • POSITION RESPONSIBILITIES Key Responsibilities • Receive inbound and outbound calls in a courteous, timely, and professional manner • Listen, understand customer needs, and resolve any ...