Remote Jobs at Unifycx

About UnifyCX UnifyCX is pioneering AI-driven customer experience at scale, blending cutting-edge research with human-centric design. Join our AI Engineering team to advance next-generation conversational services by integrating and optimizing foundation models across text, speech, and multimodal channels. About the Role As a Sr Research Engineer - Audio & Language, you will lead prototyping, research and productionalization of advanced ML models—tuning state-of-the-art foundation models from leading providers/open source, optimizing inference for low-latency CX delivery, and adapting models for dialect, speaker identification, prosody, and noise robustness. You will work closely with product, UX, infrastructure, and MLOps teams to embed these capabilities into our multiplexed multimodal stack. Your average day might include: • Multimodal CX Integration Integrate tuned audio/text models into a multiplexed stack with vision, RAG, and dialogue-management components. Build data orchestra ...