HS
JOB OVERVIEW:
This position is responsible to verify applicable proper Federal and/or State licensing documentation for customers ordering prescription products. Researches and maintains customer license information using electronic databases. Responsible for reviewing and activating new customer accounts and for reviewing potentially fraudulent orders and communicating with external departments as Contacts needed. Contacts customers for additional information as needed. Interacts with Sales team and other internal divisions regarding customer orders for prescription products.
KEY RESPONSIBILITIES:
• 60% Verify applicable Federal and/or State licensing documentation to release customer orders for prescription products. Contact customers via email and phone to verify additional information as needed. Review and activate new customer accounts and for reviewing potentially fraudulent orders and communicating with external departments as needed.
• 25% Document and update customer license ...