RR
JOB TITLE: Appointment Coordinator - Neuroscience
DEPARTMENT: Neuroscience
LOCATION: Rochester Regional Health Riedman Campus, 100 Kings Highway
HOURS PER WEEK: 40
SCHEDULE: Monday through Friday, 8:00AM - 4:30PM
SUMMARY
Appointment Coordinators operate In a customer service orientated manner, coordinate and perform a variety of duties associated with appointment scheduling for patient visits to various RGHS services including RGH and NWH Outpatient Departments, Rochester General Medical Groups, Department of Medicine, Department of Surgery and Behavioral Health Network. Typically serves as the first point at which a patient is registered into the Rochester General Health System.
RESPONSIBILITIES
• Coordinate appointment requests received via telephone, e-mail, internet, electronic medical record and fax.
• Determine the most appropriate provider, service, and location for appointment based on scheduling guidelines, provider preferences, and patient/referring provider preference ...