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To apply, please visit us at: https://remotepro.ph/
Summary
We are looking for a highly organized and customer-oriented individual who can handle both customer service and administrative duties. The ideal candidate should have good communication skills, the ability to multitask, and strong attention to detail. Your role will be essential in ensuring positive client experiences, efficient operations, and reliable support for the team.
Responsibilities
Customer Service & Client Support
• Respond to customer inquiries via email, phone, and social media
• Schedule appointments and manage client communications
• Identify and address customer needs promptly and professionally
• Resolve complaints and follow up to ensure client satisfaction
• Process orders, forms, applications, and service requests
• Maintain detailed records of customer interactions and feedback
• Support CRM updates and database maintenance
• Conduct follow-ups with clients, vendors, and internal teams
• Handle profess ...