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About the position
The Implementation & Integration Specialist at Ahold Delhaize plays a crucial role in organizing and implementing e-commerce operations initiatives across all ADUSA brands. This position focuses on various aspects of e-commerce, including Last Mile, Central Fulfillment, and Pick from Store operations. The specialist will be responsible for launching and providing hypercare for complex, large-scale e-commerce processes and operational changes, ensuring that these initiatives lead to efficient operations and excellent customer service. This involves running projects to test new initiatives, creating documentation for implementation, setting up schedules for project installations, and training brand trainers to maintain best practices. The specialist will also serve as a feedback loop to the Channel Development and Product teams, providing insights on what works, what doesn’t, and any ideas that arise during installations. In addition to project management, the speci ...