Remote Jobs in Oak Brook

• Responsible for increasing client satisfaction, retention, and growth by efficiently delivering competitive services through a fully integrated organization staffed by knowledgeable, client-focused professionals • Maintains oversight of functions within Client Services which provides focused service from pre-sale consultation through initial post-sale client administration • Support in fostering strong, long-term partnerships with clients, consulting community and channel partners • Executes strategic and operational plan in support of business client service objectives and initiatives • Manages a team of professional employees and/or supervisors Responsibilities • Lead and manage team effectiveness by identifying and resolving technical, operational, and personnel challenges across teams • Assesses individual and team performance on a regular basis and provide candid and timely developmental feedback; monitors training plans and ensure training needs are met • Develops, monitors an ...